Store Associate

About the role

The Retail Store Associate position at CVS Health offers an opportunity to work in a leading retail setting, providing differentiated customer service, supporting opening and closing store activities, and assisting pharmacy personnel.

Responsibilities

• Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
• Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items, when needed.
• Accurately perform cashier duties - handling cash, checks, and credit card transactions with precision while following company policies and procedures.
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
• Support opening and closing store activities, when needed.
• Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
• Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
• Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.

Requirements

• At least 16 years of age.
• Remaining upright on the feet, particularly for sustained periods of time.
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
• Visual Acuity - having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.

Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• Previous experience in a retail or customer service setting.

Pay

The typical pay range for this role is $15.00 - $19.00 per hour. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.