Store Associate

About the role

The Retail Store Associate position at CVS Health plays a significant role in providing exceptional customer service in a fast-paced retail environment. This role involves a blend of independent work and teamwork, focusing on enhancing the health and wellness experiences of individuals and communities.

Responsibilities

• Provide differentiated customer service by anticipating needs, demonstrating empathy, and resolving service issues promptly.
• Foster a positive shopping experience by greeting customers warmly, assisting with product location, and managing cash transactions accurately.
• Maintain the sales floor by restocking shelves, managing vendor check-ins, and updating pricing information.
• Support departmental operations by stocking and maintaining the availability of products in areas like photo and beauty.
• Collaborate with pharmacy staff to ensure smooth operation of the pharmacy, including working regular shifts for growth and development.
• Advocate for and assist with new CVS services and loyalty programs that align with the company's mission of improving health outcomes.
• Adhere to physical requirements, including standing for extended periods and lifting up to 35 lbs.

Requirements

• Must be at least 16 years old.
• Ability to remain upright on feet for sustained periods.
• Capable of lifting up to 10 lbs frequently and negligible amounts of force regularly.
• Good visual acuity for tasks such as viewing computer terminals, reading, and inspecting small parts.

Qualifications

• High school diploma or equivalent.
• Previous experience in retail or customer service preferred but not required.

Skills

• Customer service skills.
• Physical stamina and flexibility.
• Attention to detail.
• Basic computer literacy.

Benefits

CVS Health offers a comprehensive benefits package that includes:

• Medical, dental, and vision coverage.
• Paid time off.
• Retail Savings options.
• Wellness programs.

For more detailed information about the benefits, please refer to the application process and Benefits Moments.