Store Associate

About the role

The Retail Store Associate position at CVS Health plays a significant role in shaping a more connected, convenient, and compassionate health experience. You'll work in a leading retail setting, providing differentiated customer service, focusing on the customer, and supporting various departments.

Responsibilities

• Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care, and actively identifying and resolving potential service issues.
• Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items.
• Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
• Support opening and closing store activities, when needed.
• Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while staying current with all updated services and tools.
• Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
• Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.

Requirements

• At least 16 years of age.
• Remaining upright on the feet, particularly for sustained periods of time.
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from.
• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.

Preferred Qualifications

• Previous experience in a retail or customer service setting.

Qualifications

• High School Diploma or equivalent.

Benefits

This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. These benefits include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Details about available benefits are provided during the application process and on Benefits Moments.