Store Associate

About the role

The Retail Store Associate position at CVS Health offers an opportunity to provide exceptional customer service in a dynamic retail environment. You will work independently and as part of a team to positively impact the lives of customers.

Responsibilities

• Provide differentiated customer service by anticipating needs, demonstrating compassion, and actively identifying and resolving service issues.
• Focus on the customer by greeting warmly, maintaining eye contact, and offering help locating additional items.
• Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while adhering to company policies and procedures.
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
• Support opening and closing store activities, when needed.
• Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while staying current with all updated services and tools.
• Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
• Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.

Requirements

• At least 16 years of age
• Remaining upright on the feet for sustained periods of time
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from
• Close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Qualifications

• High School Diploma or equivalent

Skills

• Customer service skills
• Physical stamina for standing and moving
• Attention to detail

Benefits

We offer a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.