Store Associate

About the role

The Retail Store Associate position at CVS Health offers an opportunity to provide exceptional customer service in a dynamic retail environment. You will work independently and as part of a team to positively impact the lives of customers, supporting various departments and advocating for new CVS services.

Responsibilities

• Provide differentiated customer service by anticipating needs, demonstrating compassion, and resolving potential service issues.
• Focus on the customer by greeting warmly, maintaining eye contact, and offering help locating items.
• Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision.
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and managing inventory.
• Support opening and closing store activities as needed.
• Offer customer support to all departments, ensuring they are fully stocked and operational, and staying current with new services and tools.
• Assist pharmacy personnel, including working regular shifts in the pharmacy for growth and career development.
• Embrace and advocate for new CVS services and loyalty programs.

Requirements

• At least 16 years of age.
• Remaining upright on the feet for sustained periods.
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs frequently, and negligible amounts regularly.
• Close visual acuity for activities such as viewing a computer terminal, reading, and visual inspections involving small parts/details.

Qualifications

• High School Diploma or equivalent.
• Previous experience in a retail or customer service setting preferred but not required.

Skills

• Customer service skills.
• Physical stamina for standing and moving.
• Attention to detail.
• Ability to multitask and handle multiple responsibilities.

Benefits

This part-time position is eligible for a range of benefits and programs designed to support the physical, emotional, and financial well-being of colleagues. These benefits may include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Details about available benefits are provided during the application process and on Benefits Moments.