Store Associate

Core Responsibilities

• Duties of this job include, but are not limited to:
• Front of House: Greet all customers in a positive and professional manner. Provide exceptional customer service while accurately entering and processing customer information/transactions. Quickly and precisely handle cash and debit transactions while maintaining a balanced cash drawer. Actively listen with the intent to understand & make appropriate product recommendations to customers as needed. Clean, stock, and organize dispensary. Work cohesively with all departments as part of family/team environment. Occasionally work on special projects and assignments designated by management. Verify patient/customer allotment and ensure they are eligible to make purchases using the state system. Participate in ongoing education and professional development as needed.
• Back of House: Assist in inventory audits. In-take of medicated products. Restock product to sellable locations. Display understanding of COAs and compliance standards. Capable of leading daily counts and reporting to accounting. Pinpoint and verify variances in live inventory. Additional duties as assigned by management. Perform all duties in a compliant manner.

Qualifications And Education

• Must be at least 21 years of age.
• Must be able to pass a background check to obtain, and maintain, a Facility Agent card in accordance with Arizona State Department of Health Services requirements.
• High School Diploma or equivalent.
• 2 years of retail and/or customer- facing experience preferred.
• Cannabis retail or education experience preferred.
• Product Knowledge: must be familiar with the variety of methods used for Cannabis consumption. Must be able to effectively address customers' concerns and complaints. Be professional in appearance, actions, and verbal communication. Must have cash handling experience and excellent mathematical skills. Ability to prioritize and multitask in a busy atmosphere. Ability to remain compliant in a highly regulated role. Demonstrate strong oral and written communication with customers, coworkers, and management. Knowledge of basic computer skills and point-of-sale software. Ability to solve problems in an efficient and professional manner. Strong attention to detail. Ability to work evenings, weekends, and holiday shifts as scheduled and needed.