Store A Manager

Location: 6513-A Steubenville Pike, Pittsburgh, Pennsylvania 15206
Time Type: Full time

About the role

This leadership position supervises 2 or more full-time employees, including Assistant Manager(s), Lead Representative(s), and Customer Service Representative(s). The role focuses on ensuring excellent customer service, maintaining store standards, and driving financial performance.

Responsibilities

• Leadership and Management:
  • Recruit, hire, and train enthusiastic employees.
  • Develop, manage, and assign tasks to maintain store cleanliness, stock, and organization.
  • Schedule employees within Company guidelines to meet business needs.
  • Implement non-discriminatory management practices in hiring, training, and employee relations.
• Store Relationships:
  • Build positive relationships with suppliers and resolve customer complaints professionally.
  • Ensure regular and predictable onsite attendance.
  • Promote a safe and positive public image within the community.
• Training and Development:
  • Conduct timely performance appraisals (30-, 60-, 90-day check-ins, 12-month, and ongoing anniversary reviews) using Workday.
  • Train employees on customer service, store image, marketing execution, and safety procedures.
  • Mentor employees on cash handling and risk reduction.
  • Ensure employees complete all required training promptly.
• Communications:
  • Develop systems to ensure timely communication with all employees.
  • Hold periodic meetings with store employees and the District Manager.
• Organizing and Planning:
  • Develop action plans to meet store objectives.
  • Maintain store files, manuals, and required reports.
  • Supervise stocking, display, and pricing of merchandise.
  • Ensure compliance with employment-related signage and posters.
• Financial:
  • Analyze daily sales and expenses to maximize profits.
  • Budget and forecast P&L lines, manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Notify District Manager of any discrepancies in sales, cash, inventory, or operations.

Requirements

• High school diploma or equivalent, plus 1–2 years of retail experience (or equivalent combination of education and experience).
• Ability to supervise and train employees on equipment, tools, and materials as outlined in CSR, LSR, and SA job descriptions.
• Proficiency in using computers for reports, inventory, cash control, and employment forms.
• Valid driver’s license and dependable transportation.
• Open availability for shifts, including weekends and holidays.
• Ability to communicate orally and in writing in English.
• Ability to perform physical functions described in the job, including standing, walking, lifting, and operating a motor vehicle.

Qualifications

• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Physical Requirements

• Ability to work a minimum of 50 hours per week.
• Exposure to temperature extremes (walk-in cooler/freezer and outdoor work).
• Occasionally lift and/or carry up to 30 pounds overhead and up to 50 pounds from ground to waist.
• Grasp, reach, and manipulate objects with hands for an entire shift (eye-hand coordination required).
• Push/pull with arms up to 20 pounds (e.g., using a hand-truck).
• Reach overhead, bend, twist, stoop, kneel, squat, and climb ladders.
• Stand and/or walk for an entire shift.
• Operate a cash register, computer keyboard, and motor vehicle.
• Work alone and be exposed to occasional noise.

Work Environment

• Work requires 50 hours per week, including nights, weekends, and holidays.
• 95% of work is indoors; occasional outdoor tasks (e.g., cleaning parking lots, gas pumps, taking out garbage).
• Exposure to extreme cold (walk-in cooler/freezer) and occasional noise.
• Work with minimal direction and periodic supervision.

Pay

Hiring range: $19.00 to $32.00 per hour.