Storage + Organization: Organizational Product Manager

Position Notes

JLL FTE 40 hrs/wk
Position Description: Support S+O team in developing, implementing global product storage strategy.
Location: 80%-100% onsite (4+ days/week), remote 1 day/week (Friday) depending on workload, team needs, and client expectations.

Position Responsibilities

• Exhibit alignment with S+O mission, vision, and values, setting an example and enforcing core values, connection agreements, goals, and professional standards.
• Ensure adherence to S+O safety standards to maintain a safe working environment.
• Know Your Customer – establish trusted advisor/partner relationships with clients and key partner counterparts as a subject-matter expert for storage and organization.
• Initiate client outreach to promote S+O support services.
• Conduct consultations with the business unit to align client initiatives with S+O best practices and lean principles.
• Perform capacity/utilization studies as required to optimize storage and organization strategies.
• Report on team performance to all levels of leadership within S+O and the client business.
• Manage and support OPC and OPA to execute organizational strategies and assist client teams.
• Spearhead key storage challenges and opportunities by developing comprehensive storage strategies based on each client’s unique needs.
• Drive adherence to established processes and demonstrate agility and creativity to meet dynamic business needs.
• Identify and promptly escalate opportunities and challenges to S+O’s Senior OPMs, Leadership team, and operations.
• Provide quality control for documentation and key metrics to ensure accuracy and data integrity.
• Possess in-depth knowledge of existing S+O policies, procedures, and best practices, and actively train team members on these guidelines.
• Actively participate and engage in key meetings.
• Undertake additional duties and initiatives as assigned, displaying adaptability and flexibility.

Qualifications & Proven Abilities

• Comprehensive understanding of Lean/5S.
• Proficiency in Microsoft applications (PowerPoint, Excel, Word, Outlook) and Smartsheet.
• Outstanding spatial, organizational, and time management skills, able to translate business requirements into space solutions.
• Exemplify behaviors that align with teamwork, excellence, and ethics.
• Exceptional self-awareness and ability to apply it in productive ways.
• Team player with flexibility and a positive attitude in the face of constant change.
• Ability to take thoughtful, decisive action and follow through on commitments.
• Exhibits professionalism with excellent customer service, interpersonal, and communication skills.
• Proven ability to adapt quickly and operate effectively in a fast-paced, constantly shifting environment.
• Discerns client needs quickly and focuses on the highest impact, greatest value activities.
• Dedicated to exceeding client expectations while ensuring compliance and excellence in service delivery.
• Proactive and eager to take the initiative, while also able to receive and act upon direction from leadership and adhere to standard team practices.
• Experience with process development, management, overseeing, and directing the work of others.
• Strong conflict resolution skills.
• Previous S+O experience preferred.

Storage + Organization Team Statement

We are a team that succeeds together. We invest in our growth, live our values*, and champion diverse perspectives that make our work exceptional. We set high standards and equip one another to meet them. We expect accountability at every level (from leadership to every team member) because excellence is a shared responsibility.

Storage + Organization Team Mission

To empower all athletes* to create space for themselves and manage their storage needs in a way that gives them the utmost time and freedom to do what they love.

Storage + Organization Team Vision

Every athlete* knows how + where to find what they need in the shortest amount of time possible. Every product has its place and is returned to it when not in use. Athletes are happy and fully engaged in their work + play because they trust that the samples and materials they need to succeed are secure and accessible.

Storage + Organization Team Values

• Teamwork
• Excellence
• Ethics