Storage Administrator

About the role

Responsible for the technical administration and support of production storage systems and services. Participates in the development and implementation of high-performance, high-availability, and enterprise-class storage strategy and data life cycle management processes.

Responsibilities

• Performs storage Logical Unit Number (LUN) creation/destruction and allocation/de-allocation via Storage Area Network (SAN) Management software.
• Executes SAN Fabric director/switch zoning for new servers and storage devices.
• Manages storage-related servers, software, and devices.
• Responsible for the overall design and capacity planning for the consolidated storage environments implemented by the Operations and Technology Division, as well as assisting with related budget planning.
• Troubleshoots and resolves problems relating to storage devices and connectivity to servers.
• Assists in the documentation of current and future storage environments.
• Manages storage-related database environments.
• Ensures all storage-related technologies are installed, configured, and maintained in accordance with government regulations and bank policies/procedures governing day-to-day operations.
• Keeps abreast of storage laws, trends, and issues, including current and emerging technologies and best practices; educates and advises management on their relative importance and impact on bank operations. Recommends changes as appropriate.
• Complies with all applicable federal, state, and local banking and industry-related laws and regulations, including but not limited to the Bank Secrecy Act.
• Responsible for organizational integrity and business ethics as it relates to this position and communicating this commitment to any applicable subordinates.
• Performs all other job-related duties and special projects as assigned.

Requirements

• Information Technology-related Bachelor of Science degree and 7 years of related experience, or an equivalent combination such as a High School Diploma with 10 years of directly related experience.
• EMC Proven Professional and MCSE Certification preferred.
• 3 years of experience working with enterprise storage technologies such as storage arrays, SAN management software, virtualization software, fabric architecture, Fiber Channel (FC) switches, hubs, directors, Host Business Adapters (HBA) utilities, Network Attached Storage (NAS), network file serving, and iFCP.
• Experience with LAN/WAN/SAN leading-edge technology, MS Terminal Services, and other means of private wide-area communications for reviewing purposes, security models, automation of system-to-system communication, and monitoring.
• 2 years of experience with Microsoft Windows enterprise operating systems.
• Experience with networking principles such as IP communication, OSI model, packet structure, load balancing equipment, and troubleshooting.
• Excellent knowledge of backup, recovery, and disaster recovery schemes, schedules, and testing methodologies; storage data replication, snapshot, Redundant Array of Independent Disks (RAID), and data movement software; enterprise tape libraries.
• Good knowledge of hardware technologies and systems support—administration, configuration, troubleshooting, performance tuning, security, and general maintenance.
• Knowledge of applicable data retention practices and laws.

Essential Mental & Physical Requirements

• Ability to provide after-hours/on-call support, including 24/7 pager coverage for production down issues.
• Ability to work under stress, manage multiple priorities, and meet deadlines.
• Ability to operate a keyboard if required to perform essential job functions.
• Ability to read and interpret documents if required to perform essential job functions.
• Ability to travel if required to perform essential job functions; overnight travel may be required about 10% of the time during the month.
• Required to work for up to 8 consecutive hours in data centers with temperatures averaging 68 to 75 degrees with over 50% humidity.
• Ability to use tools such as wire cutters, screwdrivers, wrenches, and telecommunications test equipment (optical and copper).
• Ability to lift/move/carry heavy computer equipment of approximately 20 pounds if required to perform essential job functions.