Stop Now and Plan (SNAP) Support Specialist
Job Summary
Stop Now and Plan (SNAP) Support Specialist Reports to: SNAP Program Manager
Holy Family Specialized Learning HFI Mission
Hours: Full-time, exempt. 40 hours (8am-4pm) per week with flexibility during evening group programming needs.
General Statement of Duties
Support Specialists in the SNAP program help children and families build skills to manage emotions and behaviors effectively. They provide case management by coordinating services, offering guidance, and ensuring families have the support they need. They work closely with caregivers and children to reinforce SNAP strategies, connect them to resources, and track progress toward positive outcomes. Their role is essential in helping families apply what they learn in SNAP to real-life situations, creating lasting change.
Case Management and Support
- Serve as the primary contact for clients enrolled in SNAP
- Conduct intake assessments to understand family and child needs and goals
- Develop and implement individualized support plans for children and their primary caregiver(s)
- Maintain regular check-ins with clients to monitor progress and provide guidance
Program Facilitation and Skill Reinforcement
- Support group sessions by reinforcing SNAP strategies with clients
- Help caregivers apply SNAP techniques at home and in daily interactions
- Provide one-on-one support to children and families as needed
Resource Coordination and Advocacy
- Connect families with community resources such as mental health services, education support, and financial assistance
- Advocate for families within school systems, social services, and other community organizations
- Help address any barrier to participation in the SNAP program
Documentation and Reporting
- Maintain accurate and timely case notes, assessments, and reports
- Track progress and outcomes to ensure clients are receiving effective support
- Collaborate with the SNAP team to evaluate program success and areas for improvement
Essential Duties and Responsibilities
- Promotes the Mission and Philosophy of Holy Family Institute
- Participate in all required agency and regulatory training within the expected time frame
- Works collaboratively with staff, children, families, service providers, and others
- Promptly reports civil or criminal convictions, charges, arrests, investigations, or adjudications that may arise since staff member’s last background investigation
Requirements
- Bachelor's degree in education, counseling, sociology, psychology or related field preferred
- 2-5 years’ experience working with children with externalizing behaviors
- Ability to navigate an online database, Microsoft Office
- Must be at least 21 years of age
- Must have Act 33/34 and FBI clearances and valid PA driver’s license
- Able to safely and successfully perform essential job functions consistent with the ADA, FMLA, and other federal, state and local standards
Commitment to Social Justice
Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences. We will invest time and resources to create an inclusive environment for all of our stakeholders. This means we will respect diversity that includes race, ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also believe that we should be “Faithful Listeners” and embrace diversity of ideas, perspectives and values. We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing that “God is Found in Every Day Activities” we will do our best to eliminate barriers that prevent full participation in our programs and services. We believe “Loving Relationships” means that all are welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive and valued.
Pay Range
$46,000 - $53,000 per year
Application
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