Stock Manager - Chicago

About the role

The Stock Manager plays a critical role in supporting boutique operations through effective inventory management and back-of-house organization. This role ensures efficient stock flow, accurate inventory control, and seamless collaboration between the stockroom and sales floor. As a key member of the leadership team, you will be responsible for establishing best-in-class stockroom operations while supporting the successful launch and ongoing performance of our Chicago boutique.

Responsibilities

• Inventory & Stock Management
• Oversee all stockroom operations, including deliveries, transfers, receiving, and inventory organization.
• Maintain accurate inventory records and ensure inventory integrity at all times.
• Perform regular cycle counts and support inventory audits.
• Monitor stock levels and proactively identify inventory discrepancies.
• Cook up product replenishment and ensure timely product availability for the sales floor.
• Operations Excellence
• Establish and maintain an organized, efficient, and secure stockroom environment.
• Develop and uphold operational standards that support boutique performance.
• Partner with headquarters and logistics teams regarding inventory movements and stock-related inquiries.
• Ensure compliance with company policies and inventory control procedures.
• Support store opening preparation and operational readiness initiatives.
• Team Leadership
• Supervise Stock Associates and manage daily stockroom operations.
• Train, coach, and develop stock team members on operational best practices.
• Foster a collaborative partnership between the stockroom and sales teams.
• Support scheduling, workload management, and task prioritization within the stock team.
• Lead by example and contribute to a positive and team-oriented culture.

Requirements

• Minimum 3 years of experience in retail stock, inventory, or operations management.
• Previous leadership or supervisory experience preferred.
• Strong organizational and operational management skills.
• Experience with inventory systems and stock control procedures.
• Excellent attention to detail and accuracy.
• Able to manage multiple priorities in a fast-paced retail environment.
• Strong communication skills and collaborative mindset.
• Experience supporting store openings is a plus.
• Proficiency with Microsoft Office and inventory management systems.

Qualifications

• Ability to work independently and as part of a team.
• Knowledge of retail operations and supply chain management.
• Understanding of financial statements and budgeting.
• Experience with inventory management software.

Skills

• Strong organizational and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to multitask and prioritize tasks.
• Attention to detail and accuracy.
• Experience with inventory management systems.

Benefits

• Competitive hourly rate of $26 - $29 per hour, plus bonus incentive.
• Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them.
• Dental and vision insurance with employer contributions.
• 401(k) plan.
• Monthly and quarterly performance bonuses.
• Paid Time Off, including vacation and sick time.
• Employee discount on our full range of leather goods and jewelry.
• Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance.
• Commuter benefits for transit (pre-tax, where applicable).
• Opportunities for growth within our expanding U.S. retail network.
• A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.