Stock Associate

About the Role

Receive shipments and accurately maintain inventory records. Maintain stockroom and off-site locations. Assist the sales team in replenishing the sales floor after shipment or during recovery periods.

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Scan shipments as delivered
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Provide feedback to supervisor regarding inventory levels and damages
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
• Adjust stocking procedures to ensure aisles and exits are clear
• Ensure that merchandise is safely stored, properly ticketed, packaged and logged, and easily located for replenishment
• Pack and log merchandise as required for customer deliveries
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
• May assist on sales floor during peak times and as assigned
• Complete tasks listed on daily agenda or as assigned (e.g., maintenance of store, lighting, cleaning)
• Comply with all company policies and procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Requirements

• High school diploma or equivalent preferred
• 1-2 years customer service experience preferred and stockroom (or related work) experience
• Basic product knowledge preferred but not required
• Effective time management skill to execute multiple tasks simultaneously
• Ability to be mobile in the stockroom or on sales floor for extended periods of time
• Proven ability to operate and read scanning equipment for extended periods
• Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques

Schedule

• Full-time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required.
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Why You Will Love Working Here

• We’re a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

Qualifications

• Love to keep things organized and have an unmatched attention to detail to accurately maintain inventory records
• Passionate about delivering the highest level of customer service standards to internal and external customers
• Ultimate team player, eager to jump in and help your colleagues to get the job done
• Curious and creative, striving for ways to simplify processes and procedures to streamline work
• Proven success achieving results both independently and through teamwork
• Hands-on teammate, who takes a proactive approach to all tasks

Benefits

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

This role is not eligible for relocation assistance.