Stewarding Supervisor

About Us

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

About the Role

The Stewarding Supervisor is responsible for assisting the Stewarding Manager in overseeing and directing the stewarding operation in all outlets and maintaining sanitation and cleanliness of all kitchens, bars, and service areas.

• Assign and monitor completion of daily cleaning checklists
• Monitor collection of trash for Food and Beverage
• Ensure all chemicals, trash bags, detergents, towels, and other equipment are delivered to proper areas
• Organize equipment and supplies for orderly and efficient operations
• Maintain health code standards in compliance with local, state, and federal rules, regulations, and laws
• Participate in interview and hiring process for line-level stewards; train all team members and temporary labor to Company standards; issue discipline when appropriate
• Draft and implement Standard Operating Procedures (SOPs) regarding use of equipment, chemicals, and supplies and train all stewards on processes related to SOPs
• Prepare schedules based on a 10-day forecast; assess working pace of team members and reallocate team member resources determined by business need
• Maintain dish machine equipment in accordance with manufacturer standards
• Walk the service floor; move between steward service stations to ensure line staff is in assigned areas and to ensure each area is sufficiently staffed
• Enforce health code standards and serve as a point of contact for administrative or government agencies to conduct inspections
• Oversee and manage staff for monthly deep-clean of scheduled areas
• Serve as point of contact for outside vendor relations
• Prepare and disseminate shift report
• Safety is an essential function of this job

Requirements

• One or more years of related experience required
• Prior lead or supervisory experience in a similar role desired
• Requires the ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of service
• Knowledge and practical experience with basic cooking skills
• Good communication skills
• Ability to stand for long periods of time
• Ability to lift, move, pull, and push moderate amounts of weight
• Highly responsible & reliable
• Ability to work AM, PM, overnight shifts, weekend, and holiday shifts as required by operational needs

Ideal Candidate

• Experience within a hotel/resort environment

Our Culture

Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2026 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!

Benefits

• Competitive pay
• Health insurance benefits
• Team Member and Family & Friends hotel and restaurant discounts within the Noble House Hotels & Resorts family
• Matching 401k (after 1 year)
• On-Demand Pay (earned wage access before payday)
• Paid time off (PTO)
• Complimentary parking
• Complimentary meals

Pay

$25.75 per hour