Jobs · Customer Service · Louisiana

Stewarding Supervisor

Four Seasons Hotel and Residences New Orleans · New Orleans, LA · 2 wk ago
On-siteCustomer ServiceFull-time

About the role

Four Seasons Hotel and Residences New Orleans is seeking candidates to join its Food and Beverage team as a Stewarding Supervisor. As our Stewarding supervisor, you will play an essential leadership role within our Food & Beverage operation, helping to create the exceptional standards of cleanliness, organization, and service that define the guest experience. You will also guide and support the stewarding team, ensuring the seamless operation of back-of-house areas while fostering a culture of teamwork, accountability, and excellence. In this role, you will thrive in a collaborative environment where every contribution matters. By leading with integrity, supporting your team’s success, and maintaining the highest standards of sanitation and efficiency, you will help deliver the world-class service and luxury experience for which Four Seasons is renowned.

About the location

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

Responsibilities

  • Lead and support the stewarding team by coordinating daily operations, providing training and performance guidance, and maintaining high standards of cleanliness and organization throughout back-of-house and employee dining areas.
  • Ensure all china, glassware, silverware, pots, pans, utensils, and kitchen equipment are properly cleaned, sanitized, and stored in accordance with established food safety and sanitation standards.
  • Maintain a safe and sanitary work environment by cleaning kitchen production areas and safely handling, storing, and utilizing cleaning chemicals, materials, and protective equipment.

Requirements

  • One to two years’ experience working in Stewarding preferred
  • ServSafe certification required
  • Work authorization in the United States

Benefits

  • A Rewarding Work Culture, with mentoring, training and development opportunities
  • Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
  • 401k participation with a company matching program after 30 days of employment
  • Discounted Accommodations at Four Seasons Worldwide
  • Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
  • Complimentary employee meals prepared by the Four Seasons Culinary Team
  • Complimentary uniforms that are laundered by our housekeeping department
  • Discounted parking near hotel

Schedule

  • Enjoy a dynamic and flexible schedule that supports hotel operations, including mornings, evenings, weekends, holidays, and special events in a fast-paced luxury hospitality environment.
  • Stay active throughout your shift, with continuous movement between kitchens, stewarding areas, and hotel service spaces while ensuring exceptional cleanliness and operational excellence.
  • Collaborate across departments daily, building strong partnerships and maintaining clear communication to deliver seamless service and an outstanding guest experience.

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