Stewarding Supervisor

Starting Wage: $25.00/hr

About the Company

At Angel of the Winds, the World’s Friendliest Casino Resort, we require all employees to provide exceptional guest service with a positive and outgoing attitude. We value all guests and team members through our guiding values: Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

Responsibilities

• Ensure cleaned and sanitized kitchens, F&B storage facilities, bars, and employee dining room, including tiles, walls, ceilings, floors, and cooking equipment, following all food safety, sanitation, and HACCP guidelines.
• Supervise and train Stewarding Team members.
• Monitor pest control programs throughout all F&B locations.
• Monitor all chemical dispensers and take necessary action as needed.
• Track and log all chemicals and protective equipment issued to each steward during their shift.
• Ensure stewards are using the appropriate protective tools and equipment when dealing with chemicals according to the Material Safety Data Sheets (MSDS).
• Responsible for the proper storage and organization of all chemicals and equipment.
• Order and maintain inventory of all equipment and chemicals for the stewarding department.
• Responsible for the hiring, training, and scheduling of the stewarding department.
• Report all maintenance needs and/or issues to the Executive Chef or Stewarding Manager in a timely manner.
• Use all kitchen equipment following proper procedures and training.
• Transfer supplies and equipment between storage and work areas as needed.
• Coordinate the setup and teardown of banquet events.
• Maintain inventory levels of banquet equipment and small wares.
• Ensure all equipment, small wares, and silverware are cleaned and polished for each event.
• Follow all food safety, sanitation, and HACCP guidelines as necessary.
• Attend all mandatory department, casino, and/or training meetings.
• Follow all department and casino policies, procedures, and regulations as required.
• Ensure compliance with Tribal, State, Federal, and NIGC regulations.
• Work nights, weekends, and holidays as required.
• Perform other duties as assigned.

Requirements

• Exceptional guest service skills required.
• Three years of Food and Beverage Operations related experience and/or training helpful; or equivalent combination of education and experience.
• Excellent interpersonal, leadership, communication, decision-making, and problem-solving skills.
• ServSafe Certification preferred; MSDS and HACCP knowledge preferred.
• Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
• Knowledge of Chemical Material Safety Data Sheets (MSDS).
• Washington State health card (food worker card).
• Valid driver’s license or photo ID.

Physical Demands and Work Environment

• Constantly requires the ability to receive detailed information through oral and written communication.
• Requires exerting and/or lifting up to 75 pounds of force occasionally, and/or up to 40 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Frequently requires working in walk-in refrigerators and freezers at temperatures as low as -10°F.
• Requires repetitive movement with the ability to stand and/or walk for an entire shift.
• This is a 24-hour, 7-day-a-week work operation.