Steward Supervisor

About the Role

Responsible for maintaining control of sanitation and general maintenance in the kitchens and equipment, assuring proper working order and storage. Promote Family Style Service culture through actions and positive attitude.

Responsibilities

• Oversee the stewards in the cleaning and storage of all wares in Food & Beverage, including all major equipment.
• Schedule the cleaning of all areas, equipment, and organize inventory.
• Inspect the kitchens, workrooms, and equipment for cleanliness and general order.
• Ensure the staff is disposing of trash, grease, chemicals, and food according to health department standards.
• Manage proper chemical use, chemical inventory, and ordering of supplies.
• Direct the efficient and effective cleaning of all areas, including walls and floors.
• Assist F&B Management with hiring, interviewing, scheduling, disciplining, and evaluating all staff.
• Monitor staff start times, breaks, and ending times.
• Maintain team member files and attendance records.
• Have complete knowledge of all casino events and promotional activities, and assist as needed.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower others to do the same.
• Handle routine customer complaints and incidents, exhibiting discretion to identify situations requiring supervisory attention.
• Work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Requirements

• Ability to push and pull up to 100 pounds.
• Ability to lift and carry objects up to 40 pounds, and up to 100 pounds with assistance.
• Ability to bend, stoop, twist, reach, and kneel repetitively.
• Safely work with provided cleaning chemicals and equipment.
• Ascend and descend stairs and maintain equilibrium for an extended period.
• Ability to work from a standing or sitting position and/or walking motion for an extended period.
• Ability to work in a smoking and pet-friendly environment.

Qualifications

• Must be 21 years of age or older.
• Flexible to work various shifts, weekends, and holidays.
• Must be able to obtain and maintain a 1055 gaming license.
• A high school diploma or GED equivalent and 2 years of experience in a supervisor or lead role in a kitchen environment.

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions, and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names.

We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence, and technological leadership. The company is committed to its Team Members, suppliers, communities, and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision, and Values. We take great pride in living these values – Together We Win, All In On Service, and Blaze the Trail – every day.

Our mission: “Create the Extraordinary”. Our vision: “Create spectacular worlds. That immerse, inspire, and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.

About The Team

The Gaming Analytics Department is responsible for leading all analytical work related to table games, slots, poker, and other gaming products. Our team works with table games and slots operational leadership, Shared Services (ESS Gaming), and property leadership (AGMs/GMs) to optimize the gaming floor and explore/test new products. Some of their activities include:

• Gaming asset optimization: making recommendations for the types of table games and number of slot units necessary to satisfy demand.
• Creating and updating recurring product performance models and reports.
• Advising gaming leadership: analyzing and reporting on the financial performance and profitability of table games and slot units on a monthly basis.
• Assisting with ad hoc analyses.