Steward Manager

Closing Date: September 3rd, 2026 at 4:00 PM

About the role

This position is responsible for managing the stewarding team. Oversees the back of the house kitchen cleaning and sanitation of busy restaurants; banquet set-up/break-down; maintains inventory and pars for kitchen and banquet equipment under the direction of the Executive Sous Chef, as well as demonstrating the GILA WAY.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Oversees daily operations in the stewarding department to ensure that departmental strategic goals are exceeding expectations.
• Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.
• Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.
• Oversees property hiring and recruitment initiatives.
• Safeguards all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles.
• Assists in reviewing monthly department P&L and budget. Analyze and address areas of concern and define plans for improvement.
• Communicates with stewarding management to implement changes and plans of action.
• Responsible for walk-through inspections of all F&B areas.
• Working knowledge of various cleaning chemicals and agents; knowledge of MSDS sheets and procedures.
• Organizational skills to function effectively with attention to detail while meeting established deadlines.
• Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs.
• Ability to work in a fast-paced, busy, and somewhat stressful environment; maintain physical stamina and proper mental attitude; ability to deal effectively with guests, management, team members and outside contacts while working under pressure and meeting deadlines.
• Assist in purchasing function as needed.
• Assists with coordinating and communicating with all outside vendors and services, including Health Department.
• Communicates with department team members, offers notification of all policies and standards, and ensures that proper health code requirements are maintained.
• Assist with inventory processes that are based on first-in-first-out principles while maintaining proper par levels for all dishware in accordance with departmental procedures.
• Responsible for mentoring and developing Pathways Mentorship Program participants to successfully transition to management level positions.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Supervisory Responsibilities

• Directly supervises multiple employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

• High School Diploma or equivalent required.
• Prior experience in Food & Beverage management required.
• Must be able to acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY:
  • Greet our guest
  • Interact positively with guest
  • Listen actively to our guest
  • Appreciate our guest
• Must possess excellent guest service skills and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Salary: Depending on Experience (DOE)