Steward Lead

About the role

Controls inventory of china, silver, and glass and reports numbers to management. Records any breakage of china, silver, and glassware. Sets up rooms for banquets. Attends BEO and related Food & Beverage meetings. Controls all labor and chemical costs by helping the Executive Steward develop the departmental budget. Develops departmental quality standards and trains employees according to those standards. Follows all Human Resources policies and procedures by communicating such policies to employees and completing all necessary paperwork.

Responsibilities

• Assists Executive Steward.
• Responsible for the direction, coordination, and evaluation of this unit, reporting findings to the Executive Steward.
• Carries out oversight responsibilities in accordance with the organization's policies and applicable laws.
• Interviewing, hiring, and training employees.
• Planning, assigning, and directing work as given by the Executive Steward.
• Appraising performance; rewarding and disciplining employees.
• Addressing complaints and resolving problems.

Requirements

• High School Diploma or General Education Degree (GED).
• 1 year of experience as a Supervisor in a multi-outlet facility certified in sanitation.
• Well organized.
• Able to get along with others.
• Flexible work schedule.
• Previous stewarding experience preferred.

Skills

• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or employees of the organization. Bilingual capabilities preferred (English/Spanish).
• Mathematical Skills: Ability to calculate figures, amounts, discounts, and percentages and apply them to practical situations.
• Reasoning Ability: Ability to apply commonsense understanding to carry out written or oral instructions. Ability to deal with problems with multiple variables.

Certifications

• Sanitation certification (e.g., ServSafe).