Steward I

Join the Team at The Biltmore Los Angeles, where hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence.

About The Biltmore Los Angeles

Located in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world-class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach.

At Millennium, we are guided by our core values:

• Passion for Hospitality - Delivering meaningful and memorable guest experiences
• Entrepreneurial - Taking ownership and acting with agility
• Innovation & Progressive - Continuously improving how we operate and serve
• Solutions & Results Oriented - Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role

As our Steward I, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

Your Impact

• Operations & Execution
  • Ensure smooth, efficient operations aligned with brand standards
  • Identify opportunities for innovation and continuous improvement
  • Deliver consistent, high-quality results in a fast-paced environment
• Guest Experience
  • Deliver exceptional service rooted in passion for hospitality
  • Anticipate needs and respond with a solutions-first mindset
  • Create memorable, personalized experiences for every guest
• Team Collaboration
  • Work collaboratively across teams to achieve shared goals
  • Communicate effectively and contribute to a positive work environment
  • Support a culture of respect, energy, and accountability
• Compliance & Standards
  • Follow all company policies, safety standards, and procedures
  • Maintain accuracy in processes, reporting, and documentation
  • Uphold a culture of accountability and operational excellence

Responsibilities

• Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster, and utility work areas
• Heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other heavy kitchen equipment
• Wash pots, pans, and kitchen utensils following proper procedure for cleanliness and sanitation
• Vacuum carpeted areas throughout the food and beverage outlets
• Sweep, mop, and wash floors in all food and beverage areas, kitchen, restaurant, and dock area
• Keep management informed of shortages of equipment and supplies
• Operate the dishwashing equipment to ensure all china, glass, and silver are cleaned thoroughly and sanitation is maintained
• Return all clean china, glass, and silver to its proper storage location using care to minimize breakage
• Knowledge of proper safe handling techniques for all chemicals used
• Report any faulty equipment to management immediately
• Empty garbage from the Food and Beverage areas into the hotel dumpster
• Know the location and operation of all fire extinguishing equipment
• Practice safe work habits at all times to avoid possible injury to self or other employees
• Follow the proper procedures in the breakdown, cleaning, and reassembling of all kitchen equipment, as needed
• Follow all sanitation standards
• Assist in the set-up and breakdown of the restaurant buffet as required
• Assist Banquets by supplying china, glass, and silver as required by business demand

Requirements

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

• Job Specific Requirements
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
  • Ability to stand during entire shift
  • Ability to withstand temperature variations, both hot and cold

High school diploma or equivalent required.

Benefits

At Millennium Hotels & Resorts, we support our employees with benefits designed to promote wellbeing and long-term success. Benefits for this position are provided in accordance with the applicable Collective Bargaining Agreement (CBA). Additional benefits may include:

• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to applicable plan terms, company policy, and the Collective Bargaining Agreement (CBA), where applicable.

Pay

Hourly Rate: $26.90

Why Join Us

At Millennium Hotels & Resorts, you're not just taking on a role—you're joining a global organization committed to people, performance, and growth. Whether you're supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results. If you're looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.