Steward

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. The Palladian Hotel is a 97-room Kimpton property located on the seam of Belltown and Seattle’s retail core, within walking distance of Pike Place Market, the waterfront, and the city’s best restaurants, live music venues, and boutiques. The hotel features a 1910 landmark reinvented in a masculine-chic style, a seafood restaurant (Shaker + Spear), a speakeasy-style lounge (Pennyroyal), and contemporary furnishings that reflect Belltown’s hip heritage.

About the role

The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, ensuring the highest standards of sanitation. This role also assists the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas, including cleaning equipment, utensils, and workspaces, as well as assisting with proper food storage and rotation.

Responsibilities

• Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster, and utility work areas.
• Perform heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other kitchen equipment.
• Wash pots, pans, and kitchen utensils following proper sanitation procedures.
• Vacuum carpeted areas in food and beverage outlets.
• Sweep, mop, and wash floors in all food and beverage areas, kitchens, restaurants, and dock areas.
• Operate dishwashing equipment to ensure thorough cleaning and sanitation of china, glass, and silver.
• Return all clean items to their proper storage locations while minimizing breakage.
• Know and apply safe handling techniques for all chemicals used.
• Report faulty equipment to management immediately.
• Empty garbage from food and beverage areas into the hotel dumpster.
• Know the location and operation of all fire extinguishing equipment.
• Practice safe work habits to avoid injury to self or others.
• Follow proper procedures for breakdown, cleaning, and reassembly of kitchen equipment.
• Adhere to all sanitation standards.
• Assist in setting up and breaking down the restaurant buffet as required.
• Assist Banquets by supplying china, glass, and silver as needed.
• Keep management informed of equipment or supply shortages.

Requirements

• High School diploma or equivalent; experience in a hotel or related field preferred.
• Flexible and long hours may be required.
• Heavy work: Exerting up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or move objects.
• Ability to stand during entire shift.
• Ability to withstand temperature variations, both hot and cold.

Qualifications

• Maintain a warm and friendly demeanor at all times.
• Effectively communicate verbally and in writing with employees and guests in an attentive, courteous, and service-oriented manner.
• Listen, understand, and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Attend all required hotel meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient operations.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Handle problems effectively, including anticipating, preventing, identifying, and solving issues as necessary.
• Understand and apply complex information from various sources to meet objectives.
• Cross-train in other hotel-related areas as needed.
• Maintain confidentiality of information.

Benefits

• Travel discounts at Highgate hotels.
• Competitive benefits, including three pricing tiers of medical coverage, dental, and vision benefits for eligible full-time associates.
• Paid time off plans may be available to qualifying associates.
• Retirement 401(k) Program open to both full-time and part-time qualifying associates.