STEPS Executive Office Coordinator

Job Summary

The Executive Office Coordinator serves as a strategic ambassador for the organization, providing executive-level administrative and operational support while ensuring seamless, professional, and highly responsive front-office experience. This highly visible role is critical in representing the organization’s culture, values, and commitment to excellence through every interaction with internal and external stakeholders.

Key Leadership Competencies & Responsibilities

• Serve as the primary point of contact for visitors, employees, and external partners, fostering a welcoming, professional, and service-oriented environment that reflects organizational excellence.
• Manage complex communications, including incoming calls, inquiries, and correspondence, exercising sound judgment, discretion, and professionalism to ensure timely and effective resolution.
• Demonstrate exceptional executive presence, diplomacy, and confidentiality when handling sensitive information, stakeholder interactions, and organizational matters.
• Maintain a polished, organized, and efficient environment that supports productivity, professionalism, and a positive stakeholder experience.
• Anticipate and support executive and operational needs through proactive problem-solving, meticulous attention to detail, and a commitment to operational excellence.
• Ensure a consistently high standard of customer experience by delivering responsive, courteous, and solution-focused service to a diverse range of constituents.

Skills / Knowledge / Abilities

• Able to anticipate needs and resolve issues proactively
• Emotionally intelligent
• Resourceful
• Attention to detail
• Reliable, having a sense of responsibility
• Able to adapt quickly in a high-profile environment and demonstrate ability to take direction
• Handle sensitive situations with professionalism and confidence

Preferred Education/Experience

The ideal candidate should have:

• Related experience
• Ability to communicate clearly in person and via phone
• Prolonged sitting at a reception desk while maintaining a professional and attentive presence
• Occasional walking to escort visitors or deliver materials within the building

Deadline to Apply

07/29/2026