Stephenville Bakery - Cake Decorator - Full time

Responsibilities Job Summary: As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards. Customer Service Key Responsibilities & Essential Functions: Provides superior customer serviceTakes cake orders from customers by telephone or in person, with a high level of accuracyAnswers customer questions regarding products; assists them with selectionsUses suggestive selling techniques to meet customer needs and build department sales Production Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastriesWrites on cakes with icing on requestReads / executes daily production list through cake flowEnsures quality control of all products before sending to sales floor per VTAsEnsures cake product reaches the showcase and tables at prescribed times Food Service Prepares, packages, and merchandises fresh product effectivelySlices, packages, labels, and rotates productsRecords production and shrink to aid in production planning Food Safety Maintains sanitation in work areaComplies with H-E-B food safety and sanitation standardsComplies with department / Store operating proceduresOperates / maintains all equipment properly The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Age Requirement Qualifications & Key Requirements: 18+ Work Experience 1+ years of experience - Required Knowledge/Skills/Abilities Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - RequiredStrong customer service skills - RequiredCommunication and interpersonal skills - RequiredReading and writing skills - RequiredPlanning and organizing skills - Required Education HS Diploma or GED or equivalent - Required Licenses/Certifications Completion of Company Orientation - RequiredSafety training - RequiredeCommerce Online Ordering training upon hire Upon Hire - Required Physical Demands & Working Conditions Function in a fast-paced, retail environment, in detailed and precise tasksWork with Customers, staying attentive to their needsConstantly stand, reach at waist, graspOccasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skillsOccasionally be exposed to wet, cold, hot conditions, and loud noiseDemonstrate the ability to lift up to 40 lbsDemonstrate the ability to manage in excess of 25 lbsWhile there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour dayIt is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 10/1/2018