Stay and Play Associate - Catonsville

Position Summary

The Stay and Play Associate is responsible for delivering excellent services to all members, guests, and program participants. The primary function of the Stay and Play Associate will be to highly engage with members, guests, and program participants including supervising children whose parents/guardian are participating in activities in the Y family center, protecting children, and maintaining a safe environment.

Essential Functions

• Reports to work in uniform a minimum of ten minutes prior to assigned shift in order to receive communications and instructions from supervisor or associate.
• Provide excellent services to members, guests, and program participants in the Y center, on the phone, and through email exchange.
• Through engagement, build meaningful relationships with members, guests, and program participants with positive and solution driven interaction.
• Provide a safe, engaging, and nurturing environment which fosters the social, emotional, physical, cognitive, and creative development of each child in our care.
• Effective and appropriate communication with children and parents/guardian.
• Maintain clean and disinfected environment for children's safety.
• Maintain all proper paperwork including sign in/out process, behavior reports, "boo boo" reports, incident report, etc.
• Must have understanding of the age and stages of youth development, and work with children.
• Adhere/enforce to all policies, guidelines, rules, and best practices as outlined by the Y in Central Maryland with positive interaction.
• Respond to safety and emergency situations.
• Handle conflict, concerns, member frustrations, and unusual center situations.
• Inform proper leaders of operating challenges and/or conflicts during operating hours (either with members and/or associates).
• Promote quality experiences and engagement within programs, services, and activities.
• Promote a professional image and maintain a clean and safe environment at all times.
• Able to work with diverse population, all ages, genders, and sexual orientations.

Operating Principals

• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Prefer youth and/or youth programming experience.
• Proficient computer skills.
• Current CPR/AED/O2/First Aid certification (or within 30 days of hire).
• Flexible Schedule, days, nights and weekends.
• Completion of new associate training (including Child Abuse Prevention) before scheduled to work.

Physical Demands

• Will be required to walk, stand, kneel, stoop, push, and lift up to 50 pounds.
• While performing duties the employee may occasionally work in the outside weather conditions, and is exposed to wet, cold and /or humid conditions.
• Continuous operations requiring attention to detail and multi-tasking.
• Exposed to cleaning supplies.
• Must be physically able to successfully complete required certifications.

Qualifications

• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Prefer youth and/or youth programming experience.
• Proficient computer skills.
• Current CPR/AED/O2/First Aid certification (or within 30 days of hire).
• Flexible Schedule, days, nights and weekends.
• Completion of new associate training (including Child Abuse Prevention) before scheduled to work.