Station Design Intern

About the role

Joining Sound Transit as a Customer Advocate (CA) English position in Danish, German, Dutch, Spanish, French, Italian, Portuguese, Swedish, and U.S. English, you will provide direct customer service to the public. Your responsibilities include:

Responsibilities

• Engage with customers to understand their needs and concerns.
• Provide clear and concise information about transit services.
• Handle complaints and inquiries in a professional manner.
• Conduct surveys and gather feedback from customers.

Requirements

To succeed in this role, you should have:

• A strong background in customer service.
• Excellent communication skills.
• Experience working with diverse populations.
• Ability to work independently and as part of a team.

Qualifications

Qualifications for this position include:

• High school diploma or equivalent.
• One year of relevant customer service experience.
• Basic computer literacy.

Skills

Key skills required for this role are:

• Strong interpersonal skills.
• Effective problem-solving abilities.
• Ability to handle multiple tasks simultaneously.

Benefits

Sound Transit offers competitive benefits including:

• Health insurance coverage.
• Paid time off.
• Employee assistance program.

Pay

The pay range for this position is $20.00 - $25.00 per hour.

Schedule

Work hours are typically Monday through Friday, 8:00 AM - 5:00 PM.

Note: The above details are subject to change and are based on current information. For the most up-to-date information, please refer to the official Sound Transit website.