State Parks - Widewater State Park - Office Manager Assistant - Open Until Filled

Widewater State Park is accepting applications for an Office Manager Assistant position. This is an hourly-wage role with a pay range of $16.00 - $17.50.

About the role

We are seeking a self-motivated and organized individual who possesses great interpersonal skills to successfully assist park management with administrative functions and work harmoniously with the public, volunteers, co-workers, and supervisors. This position will provide customer service to park visitors in-person and via phone; maintain a process of planning for, tracking, and meeting deadlines in a timely manner; and utilize critical thinking skills to develop solutions.

Responsibilities

• Providing information on Widewater’s facilities and programs, local points of interest and attractions as well as detailed information on reservation procedures, directions, pricing, and trail information.
• Accurately calculate change for park customers and balance revenues collected; operate electronic cash register; and collect user fees while maintaining required revenue accounting forms and reports.
• Monitoring the gift store sales floor and notating which items need to be reordered, restocked, and facing as needed, and maintaining sale signs and price tags on merchandise.
• Assisting with training new hire and returning seasonal staff in areas such as revenue collection, shift settlement, merchandise sales, and customer service.
• Overseeing revenue collection in Visitor Center and Contact Station.
• Managing the creation of schedules and communications with Contact Rangers.
• Availability to work weekends and holidays.

Requirements

• Excellent verbal and written communication skills.
• Ability to operate a point-of-sale terminal including recalling information and calculating basic math.
• Proficient computer skills including operating, troubleshooting basic computer systems as well as typing and copying documents.
• A valid State Driver's License is required if operating a state or personal vehicle for agency business.
• Employment is contingent upon satisfactory completion of a criminal history background check.
• Selected candidates must complete the I-9 Employment Eligibility Verification Form; DCR participates in E-Verify.

Preferred Qualifications

• Experience working in an office setting or retail.
• Experience training, leading, or supervising others.

Benefits

This is a wage/seasonal position limited to 1,500 hours from May 1 to April 30 and is not eligible for benefits. However, DCR employees receive the following perks:

• Free parking or admission to all Virginia State Parks.
• Free camping outside of the Memorial Day weekend to Labor Day period in sites designed for up to six people.
• Free camping Sunday night through Thursday night (excluding the night prior to a holiday) from Memorial Day weekend through Labor Day.
• Fifty percent discount on cabins (up to 3 bedrooms) outside of Memorial Day weekend to Labor Day, for a maximum of 14 nights. All reservations require a two-night minimum. Bunkhouses, camping cabins, and yurts are included; one-night yurt stays receive a 25% discount.

Schedule

• Availability to work weekends and holidays.

Pay

Hourly range: $16.00 - $17.50