State Eligibility Consultant

About the role

The State Eligibility Consultant works with clients to determine eligibility for public assistance programs such as Medicaid, SNAP, and TANF. The role involves reviewing applications, making eligibility determinations, and ensuring compliance with state and federal rules.

Responsibilities

• Review eligibility recommendations and information provided by contract staff.
• Make eligibility determinations for appropriate benefits and waiver programs.
• Examine data matches to identify inconsistent and unreported data.
• Conduct full eligibility interviews for SNAP, TANF, and Medicaid applicants.
• Keep current on changes in rules, regulations, and guidelines related to individual benefit programs.

Requirements

• Willingness to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees' personal information.
• Demonstrated effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.

Qualifications

A degree is not required. Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Skills

• Public assistance policy, practices, and procedures.
• Federal, state, and local rules and regulations related to public assistance programs.
• Computerized eligibility systems.
• Problem identification and solution implementation.
• Tact and empathy in client interactions.
• Effective communication and interview skills.
• Flexibility and self-motivation.
• Basic mathematical calculations.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
• Health savings account, which includes bi-weekly state contribution.
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
• Two (2) fully-funded pension plan options.
• A robust, comprehensive program of leave policies covering a variety of employee needs.
• Education Reimbursement Program.
• Group life insurance.
• Free Parking for most positions.
• Free LinkedIn Learning access.

Pay

The salary for this position traditionally starts at $37,648.00 but may be commensurate with education or work experience.

Schedule

The schedule for this role is not specified, but it may vary based on agency needs.