State Eligibility Consultant

About the role

The State Eligibility Consultant meets with clients, explains programs and benefits, and reviews applications for public assistance programs. You will determine amounts, keep records, and gather additional information when needed for continued eligibility.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Requirements

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.

Qualifications

• A degree is not required.
• Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Skills

• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
• Health savings account, which includes bi-weekly state contribution.
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
• Two (2) fully-funded pension plan options.
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
• Up to 15 hours of paid community service leave.
• Cumulative 180 hours of paid vacation, personal, and sick leave time off.
• 12 paid holidays, 14 on election years.
• Education Reimbursement Program.
• Group life insurance.
• Referral Bonus program.
• Employee assistance program that allows for covered behavioral health visits.
• Qualified employer for the Public Service Loan Forgiveness Program.
• Free Parking for most positions.
• Free LinkedIn Learning access.

Pay

The salary for this position traditionally starts at $37,648.00 but may be commensurate with education or work experience.

Schedule

N/A