State Eligibility Consultant
About the role
The State of Indiana offers a range of opportunities across 60+ agencies, providing competitive compensation and a robust benefits package. This State Eligibility Consultant (SEC) position plays a pivotal role in ensuring the accuracy and integrity of benefits for DFR programs.
Responsibilities
- Review all eligibility recommendations and information provided by contract staff.
- Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
- Examine data matches to find inconsistent and unreported data.
- Approve claims referred and calculated by the Contractor.
- Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
- Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.
Requirements
- Be willing to travel with reasonable accommodation.
- Thorough knowledge of public assistance policy, practices, and procedures.
- Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
- Working knowledge of computerized eligibility systems.
- Ability to identify problems, evaluate alternatives, and implement effective solutions.
- Ability to use tact and empathy in dealing with people from varied backgrounds.
- Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
- Demonstrates effective interview and communication skills.
- Ability to be flexible and self-motivated in managing multiple priorities.
- Ability to work independently and as part of a team.
- Ability to perform basic mathematical calculations.
Qualifications
A degree is not required. Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Skills
- Public assistance policy, practices, and procedures.
- Federal, state, and local rules and regulations related to public assistance programs.
- Computerized eligibility systems.
- Problem identification and solution implementation.
- Tact and empathy in client interactions.
- Effective communication and interviewing skills.
- Flexibility and self-motivation.
- Basic mathematical calculations.
Benefits
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
- Health savings account, which includes bi-weekly state contribution.
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
- Two (2) fully-funded pension plan options.
- A robust, comprehensive program of leave policies covering a variety of employee needs.
- Education Reimbursement Program.
- Group life insurance.
- Free Parking for most positions.
- Free LinkedIn Learning access.
Pay
The salary for this position traditionally starts at $37,648.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
Schedule
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.