Starbucks Manager-Bowie

Main Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department.
• Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department.
• Provide financial reporting to Store Manager and Field Supervisor.
• Ensure product quality.
• Change signs and prices as directed by merchandising.
• Write orders in the order guidebook and enter into the computer.
• Check order for completeness upon arrival.
• Brew coffee, tea, and chocolate.
• Operate electronic cash register to total customers' final bill.
• Receive payment for customer purchase and count back correct change.
• Maintain cleanliness of coffee service area of the store.
• Set up and maintain displays in coffee area.
• Replace stock in preparation area from supply area.
• Perform other duties as assigned.

Supervisory Responsibilities

• Barista staff.

Qualifications

We Are Looking For Candidates Who Possess The Following:

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow directions.
• Desired: Prior barista/management experience.