Starbucks Barista

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consistently works within to provide fast, friendly, helpful and efficient customer service at all times.
• Responsible for determining customer needs and making suggestions in serving those needs with appropriate product.
• Responsible for sampling and suggestive selling.
• End each customer transaction with a "Thank You."
• Assist Food Service Manager in hiring new associates.
• Coach and train new associates to Barista Certification.
• Responsible for self and directing Certified Barista associates to follow store, Price Chopper policies and procedures (Assistant and 1st Certifications).
• Responsible for following all health, safety, and food safety guidelines for all products.
• Responsible for assisting customers in product selection.
• Maintain customer service area, including equipment in a clean and appealing manner.
• Maintain a neat, clean and organized workstation, according to 5S standards, at all times.
• Demonstrate a "just say yes" behavior when taking care of customers.
• Responsible for self and Barista's preparing a variety of customer beverage orders to Price Chopper standards.
• Responsible for self and Barista's performing all cleaning tasks in accordance with schedules and cleaning standards.
• Responsible for following all merchandising standards, stocking, and rotation.
• Assure all equipment maintenance is followed to procedure and schedule.
• Perform all cash handling and register policies and procedures and accountability.
• Follow all inventory control policies.
• Responsible for all product and supply orders to meet business needs.
• Responsible for all recordkeeping in accordance with Price Chopper procedures.
• Demonstrate all performance standards by completing Initial Store Training and passing Barista certification with a 90% score or better.
• Perform other related duties as assigned by management and adhere to all company policies and procedures.

MINIMUM QUALIFICATIONS

• Must be at least 16 years of age.
• Satisfactory Performance Reviews.
• Basic Literacy.
• Basic Computer Skills.
• Strong Communication Skills.