Staffing Supervisor
Help at Home Senior Care · Auburn, CA · 4 days ago
Human Resources$26–$30/hrFull-time
Staffing Supervisor Auburn, CA Are you ready to lead the people who make great care possible? At Help at Home Senior Care, we’re seeking a Staffing Supervisor to join our vibrant team, coordinating schedules for caregivers and seniors with efficiency and care. This collaborative role is perfect for someone who excels at problem-solving, prioritizes tasks effectively, and loves mentoring others in a fast-paced, purpose-driven environment. Bring your leadership expertise to ensure outstanding care for our clients! Key Responsibilities: People Leadership & Coaching Supervise and coach caregivers on performance, attendance, professionalism, scheduling expectations, and company policies. Build strong, trusting relationships with caregivers that promote engagement, accountability, and retention. Provide timely, constructive feedback and coaching conversations; address performance concerns early and support improvement. Recognize strong performance and create a positive, supportive environment for the caregiver team. Caregiver Matching & Schedule Coordination Match caregivers with clients based on care needs, skills, personality, location, and availability to support quality care and good fit. Coordinate and adjust schedules to ensure consistent client coverage while balancing caregiver availability and well-being. Proactively manage open shifts, call-offs, and staffing challenges to minimize disruption to clients. Client & Family Communication Serve as a primary point of contact for clients and families regarding scheduling, care updates, and service concerns. Communicate with professionalism, compassion, and clarity; escalate complex issues appropriately. Team Collaboration Work closely with fellow Staffing Supervisors, fostering clear communication and a supportive team environment. Qualifications: Experience: 1-3 years in caregiving, staffing/scheduling, healthcare operations, or another people focused role. People Leadership: Ability to coach, motivate, hold accountable, and develop caregivers. Communication: Clear, professional, and compassionate communication with caregivers, clients, families, and internal partners. Organization & Prioritization: Strong ability to manage multiple competing demands in a fast-paced environment. Problem-Solving: Solution-oriented approach to staffing challenges and unexpected changes. Customer Focus: Commitment to high-quality care experiences for clients and supportive experiences for caregivers. Technical Proficiency: Comfortable with scheduling software, texting platforms, phone systems, and Google Workspace. Compensation Starting Pay: $26-$30 per hour, based on experience and qualifications. Work Schedule: This position is full time 8:30-5:00 Monday-Friday Work Environment Fast-paced, collaborative office setting with a focus on teamwork and adaptability. Regular interaction with caregivers, clients, and office staff in a positive, caring culture. Why You’ll Love It Mentor with Purpose: Guide caregivers to excel in what you love, enhancing care quality for seniors. Meaningful Impact: Fill your days with purpose by ensuring seniors receive exceptional care through effective staffing. Positive Team Culture: Be part of a supportive, caring office team at Help at Home Senior Care, where your contributions make a difference. Apply today to bring your caregiving passion, efficiency, and problem-solving skills to our team!