Staffing Manager
About the role
The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for an ambitious and enthusiastic leader that can inspire others to reach the highest level of service in every candidate interaction. As a leader, the Staffing Manager owns candidate experience and operational excellence for a defined geography (node). The Staffing Manager ensures delivery of business goals and Key business indicator by creating a collaborative team environment with a strong candidate-oriented culture. Staffing Managers direct a high-performing team of Staffing Administrators and seasonal/flexible Associates who thrive in an innovative, fast-paced environment. These teams work onsite with varying schedules and require travel to multiple sites according to business needs.
Key job responsibilities
- Manages the day-to-day operations to ensure a positive candidate experience and alignment with business goals
- Leads and develops a team of administrators, including regular performance evaluations and coaching for performance improvement
- Assists with interviewing and onboarding new administrators
- Coordinates team schedule and assigns duties based on business needs
- Understands new hire workflow and technical systems and makes recommendations to drive improvement
- Develops and maintains relationships with both internal and external stakeholders to build successful long-term partnerships
- Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions
- Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion
- Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand
Basic Qualifications
- 2+ years of team management experience
- 2+ years of HR transactional processes experience
- Experience with Microsoft Office products and applications
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
Preferred Qualifications
- Experience developing and implementing of standards, policies and programs or equivalent
- Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience with end-to-end project management
Pay
53,700.00 - 93,900.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave