Staff UX Researcher

About the role

We are looking for a Staff Product Researcher who proactively and independently develops, executes research solutions for complex, ambiguous, and often cross-functional problem spaces in order to deliver strategic impact. Your work influences product decision-making by connecting the dots between macro forces, customer needs, and Etsy’s business goals.

Responsibilities

• Partner with team members to guide product development and refinement, drawing on expertise in user research and UX standards
• Proactively and independently develop and execute research solutions for complex, ambiguous, and often cross-functional problem spaces in order to deliver strategic impact
• Conduct remote, on-site, and in-field (as needed) user research studies with Etsy buyers and sellers
• Share tangible findings and prioritized recommendations on a regular basis, to encourage marketplace health and drive Etsy’s business goals
• Prioritize insights and synthesize findings & recommendations with other insights teams (Market Research, Quantitative Research, Data Science, etc.)

Requirements

This is a full-time position reporting to the Senior UX Research Manager, Android and iOS Initiatives. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

Qualifications

• Demonstrating an in-depth understanding of a range of research approaches, balancing speed and precision, and a deep understanding of modern trends in Web and app design
• High comfort level building relationships across the business and co-creating strategies that consider customer and business implications
• Experience leading research at different parts of the product development process, from discovery to delivery
• Engaging storyteller and clear communicator, with the ability to hold your own in a meeting and persuade others to take action through a customer-centric lens
• Ambitious, meticulous, and able to balance multiple projects at a time
• Passionate about learning and problem solving that enables innovative approaches to finding solutions
• Familiarity with payments, checkout, digital wallet a plus

Benefits

Salary Range $165,000.00 - $215,000.00