Staff User Researcher
Buyers Edge Platform · United States · 2 mo ago
RemoteRemoteInformation Technology$60/hrFull-time
Your impact:
- Build the Research Function from the Ground Up
- Elevate Research Craft Across the Organization
- Drive High-Impact Strategic Research
- Champion a User-Centered Culture
About you:
- 8–10+ years of experience in user research, ideally in B2B SaaS or enterprise software
- Experience building research practices, systems, and team capability from scratch
- Deep expertise across qualitative and quantitative methods, with strong judgment on when and how to apply them
- Experience designing research operations that scale (repositories, panels, governance, intake processes)
- Strong coaching and enablement skills
- Proven ability to influence product and design strategy through research insights
- Comfort with ambiguity and leading without predefined structure
- Excellent communication and storytelling skills across technical and non-technical audiences
- Strong cross-functional partnership and collaborative leadership skills
Nice to Have Experience:
- Experience in private equity-backed or multi-product environments
- Background in food service, hospitality, supply chain, or similarly complex operational industries
- Experience with multi-sided platforms serving multiple user personas
- Experience growing and managing research teams
- Familiarity with enterprise B2B challenges (long sales cycles, complex stakeholder ecosystems)
- Comfort leveraging modern research tools and AI-assisted workflows to increase efficiency and scale