Staff Test Engineer

Location: Palm Beach Gardens, FL

This position supports the ArcID MEPCOM program. Candidates must be U.S. citizens residing in the United States and successfully complete a background investigation to be eligible to work on the program.

About Us

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively, and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.

At the Biometric Identity Technologies Business Area, within HID, we aim to create a safer world with biometric solutions that enhance everyday life, ensuring trust and reliability in every interaction. As a trusted biometric leader, we seamlessly and ethically protect people, places, and things, where we create a secure and equitable environment where everyone’s data is protected and their privacy respected. We offer a broad range of biometric identity technologies for transactions requiring irrefutable proof of identity, such as customer onboarding, fraud prevention, loss prevention, seamless travel, forensic investigation, background checks, border security, and government benefit issuance.

Responsibilities

• Lead the identification, definition, promotion, and integration of quality assurance best practices and standards across product lifecycle phases, including PI Planning and organizational infrastructure.
• Define, plan, develop, acquire, deploy, and execute quality assurance processes, methods, test automation tools, metrics, and procedures that support the delivery of defect-free products and services.
• Perform problem determination and defect tracking using tools such as TestRail.
• Identify, develop, and maintain automated testing solutions and frameworks.
• Define and monitor quality assurance metrics, including defect and open bug tracking.
• Plan and track quality assurance projects while providing regular status updates to leadership.
• Provide technical leadership, mentoring, and training across quality assurance disciplines.
• Partner with engineering and product teams to ensure quality is embedded throughout the software development lifecycle.
• Analyze requirements and functional specifications to develop quality assurance plans, test cases, test scripts, scenarios, use cases, and test environments.
• Perform technical risk assessments and predictive analysis using quality metrics and data-driven insights.
• Stay current with emerging technologies, industry trends, and quality assurance best practices.
• Support the delivery of secure, reliable, and high-quality biometric identity solutions for critical U.S. government programs.

Requirements

• Strong understanding of software quality assurance methodologies and processes used to deliver high-quality, defect-free products and services.
• Hands-on software testing experience, including working with test tools, defect reporting, and defect tracking systems.
• Knowledge of networking concepts, internet technologies, and software testing best practices.
• Experience translating business and technical requirements into quality assurance plans, test cases, test scripts, test scenarios, use cases, and test environments.
• Ability to identify, analyze, and troubleshoot software defects using analytical methods and testing tools throughout the product lifecycle.
• Experience defining and applying quality metrics, building quality models, conducting predictive analysis, and performing technical risk assessments.
• Strong written and verbal communication, negotiation, and interpersonal skills.
• Demonstrated ability to lead and collaborate effectively within cross-functional team environments.
• Experience providing technical guidance, mentoring, and training to team members.
• Proven ability to manage multiple priorities and meet deadlines in fast-paced, high-pressure environments.
• Commitment to continuous learning and staying current with emerging technologies and industry trends.
• Ability to work independently while exercising sound judgment under general supervision.
• Bachelor's in computer science or equivalent work experience; at least five years of industry experience, including a minimum of three years working within a quality assurance organization is preferred.
• Strong understanding of software quality assurance methodologies, processes, and metrics is preferred.

Benefits

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming, and inclusive culture
• Extensive career development opportunities and resources to maximize your potential

Why Apply?

• Empowerment: Work as part of a global team in a flexible work environment, learning and enhancing your expertise.
• Innovation: Embrace challenges and drive change with opportunities to share insights and contribute forward-thinking ideas.
• Integrity: Be results-oriented, reliable, and straightforward in a workplace that values authenticity and mutual respect.