Staff Technical Program Manager, Enterprise AI

About the Role

Procore Technologies is seeking a Staff Technical Program Manager, Enterprise AI to lead enterprise-wide AI programs and establish operational frameworks that scale artificial intelligence across the organization. This role is part of our Enterprise AI Center of Excellence team and will work closely with cross-functional leaders to turn enterprise AI strategy into delivered results. The position reports to the Senior Director, Technology Transformation & Enterprise AI and is based in Austin, Texas, with flexibility for remote candidates anywhere in the U.S.

Responsibilities

• Lead complex, enterprise-wide AI programs end-to-end, from initial strategic plan to full operational adoption, driving company-wide efficiency.
• Manage multi-team dependencies, risk frameworks, and program timelines across Enterprise IT, Security, Legal, and Business Units to ensure seamless delivery of AI capabilities.
• Establish and drive the operational program cadence, leading partner alignment sessions and compiling executive-level monthly progress reporting.
• Own and optimize the enterprise AI intake and request routing pipeline, capturing business value, technical requirements, and success metrics for new tools and connectors.
• Track requests throughout the complete software lifecycle, from intake and prioritization to incubation, scaling, and production adoption.
• Facilitate the enterprise AI governance and review process in coordination with Security, GRC, and Legal to ensure consistent evaluation and compliance standards.
• Manage the core enterprise backlog for AI use cases and connectors, aligning with product priorities and maintaining transparent communication with stakeholders.
• Design and implement scalable, repeatable operational processes, including intake forms, service level agreements, routing workflows, and program documentation.

Requirements

• 8+ years of experience in technical program management, delivering large-scale cross-functional programs within an enterprise environment.
• Proven background in designing, establishing, and scaling intake, governance, or service management operational frameworks.
• Demonstrated track record of effective cross-functional leadership and collaboration with engineering, security, legal, compliance, and business unit stakeholders.
• Practical technical understanding and fluency with modern AI tools, architectures, and workflow tools (e.g., Jira and Jira Service Management).
• Excellent organizational skills, proactive follow-through, and strong written communication capabilities to simplify complex topics for varied audiences.
• Comfort navigating ambiguity and building structured operational frameworks where none currently exist.
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience.

Qualifications

• Experience as a Technical Program Manager, Senior Program Manager, or IT Portfolio Manager within enterprise technology, SaaS, or high-growth tech environments.
• Background as an Operations Lead, Governance Manager, or Service Management Lead focused on emerging technologies, enterprise architecture, or AI/ML initiatives.
• Experience managing cross-functional risk, compliance, and deployment pipelines for enterprise software or data/AI platforms.

Pay

Base Pay Range: $168,560.00 - $231,770.00 USD Annual. This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.