Staff Technical Program Manager, AI Native

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU) across more than 180 countries. We deliver peace of mind and enhance everyday family life with seamless coordination for all the moments that matter. Life360 has more than 500 remote-first employees and is a household name for families.

Life360 is a Remote First company, meaning a remote work environment is the primary experience for all employees. All positions can be performed remotely within the US and Canada.

About The Team

The Program Management Office at Life360 drives accountability, efficiency, and excellence by partnering with stakeholders to bring clarity, manage risks, and foster effective collaboration. We are co-accountable with engineering or business leaders for program outcomes and manage a portfolio of programs, initiatives, and services. As an AI-native team, we embed AI tooling directly into our workflow to automate administrative tasks and shift our role toward influence, accountability, and delivery. We are transforming from coordinators of work to orchestrators of intelligent systems, embedding AI across planning, execution, and communication.

About The Role

We are looking for an exceptional Technical Program Manager to lead product and strategy operations for one of our largest engineering departments, serving as a partner to the department leaders (VP of Product and VP of Engineering). In this role, you will uplevel the operating system the group runs on, including quarterly planning, strategic goal tracking, key reviews, change management, and program execution. You will own cross-functional projects from inception to launch, ensuring alignment with organizational goals. This is a strategic thought-partner role, driving order and clarity while embracing Life360's AI-native transformation.

In your first year, success means the department's planning operating system runs reliably without you as a single point of failure, quarterly cycles and reviews are predictable and trusted by leadership, and the team has transitioned from AI-assisted to genuinely AI-native workflows under your ownership.

Responsibilities

• Own the department’s end-to-end planning operating system: OKR cycles, QBR prep, roadmap management, review operations, and quarterly goal-setting.
• Drive the weekly execution alignment meeting: agenda, pre-reads, decisions logged, and follow-ups closed out.
• Develop strategic collateral, including all-hands presentations, team offsite content, and executive presentations.
• Centralize the department’s artifacts into one reliable source of truth, aligned with Life360’s knowledge management framework.
• Transform the department’s operating system from AI-assisted to AI-native, thoughtfully and rigorously.
• Serve as connective tissue across departments and functions, coordinating intake, triage, and staffing for incoming requests.
• Spot organizational friction, misalignments, or communication gaps and proactively address them.
• Prepare and stress-test materials before they go up the chain, flagging risks and working with leadership on mitigation.
• Own high-priority, time-boxed projects (e.g., strategy analysis, RFPs, go/no-go frameworks, build-vs-buy evaluations) from inception to launch.
• Act as an extension of the department VPs on high-priority workstreams where presence and follow-through matter.

Requirements

• 10+ years of program management experience, with a proven track record of leading complex, cross-functional projects end-to-end.
• Technical fluency and the ability to make informed technical decisions and influence system designs and roadmaps.
• Hands-on comfort with engineering-standard tooling (e.g., Jira, Confluence, Linear) and AI agent tooling (e.g., Claude, Cursor).
• Bachelor's Degree from an accredited university or equivalent experience in software engineering or a similar field.
• Fearless AI-native operator: you automate workflows with AI agents, manage them for quality, and remain in the driver's seat.
• Outstanding communicator with the ability to engage technical and non-technical audiences effectively.

Qualifications

• Simplification expert: You create order and predictability without heavy process, helping people do their best work.
• Builder by instinct: You proactively build systems to meet needs rather than waiting for them to exist.
• Naturally cross-functional: You build trust with engineering, legal, finance, and product teams, understanding their needs and pain points.
• Steady leader and influencer: You represent leadership perspectives, make judgment calls in real-time, and motivate teams.
• High follow-through: You close loops and ensure tasks are completed without falling through the cracks.
• Strategic value-add: You elevate the quality of thinking, flag risks, and challenge assumptions beyond process execution.

AI-Native Expectations

The Program Management Office leverages AI tools as a core part of how we operate. You will:

• Use AI daily to produce program artifacts and manage information flow.
• Build AI artifacts (e.g., Claude agents, projects, and skills) for team use.
• Lead the AI transformation of company workflows, particularly in knowledge management.
• Demonstrate experience using AI to track dependencies, communicate status, manage tasks, plan roadmaps, mitigate risks, and diagnose problems.
• Use AI for code generation with a focus on quality, standards, and testing, owning the outputs as your own.
• Raise the AI bar for others by sharing workflows, agent configurations, and prompt patterns.
• Stay current with evolving AI tools and techniques, bringing concrete recommendations to the team.

Pay

For candidates based in the US, the salary range for this position is $140,000 to $209,000 USD. For candidates based in Canada, the salary range is 163,000 CAD to 194,000 CAD. Base pay is determined by geographic location, job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, financial benefits, and equity.

Benefits

• 100% paid medical, dental, vision, life, and disability insurance for US employees; supplemental plans for Canadian employees.
• 401(k) with company matching in the US; RRSP with DPSP plan for Canadian employees.
• Paid parental leave.
• Mental Wellness Program & Employee Assistance Program (EAP).
• Flexible PTO, companywide holidays, and summer/winter shutdowns.
• Learning & Development programs.
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership and Tile trackers.

Life360 Values

• Be a Good Person: We have a team of high-integrity people you can trust.
• Be Direct With Respect: We communicate directly, even when it’s hard.
• Members Before Metrics: We focus on building an exceptional experience for families.
• High Intensity High Impact: We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe diverse ideas, perspectives, and backgrounds create a stronger and more creative work environment. We strive to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any legally protected status.