Staff Technical Program Manager

About the role

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Responsibilities

• Autonomously manage and drive alignment and execution for successful delivery of strategic, cross‑functional and complex technical programs across Box.
• Independently manage programs and portfolios by breaking down ambitious objectives into interconnected workstreams with clear milestones, success criteria, dependencies, and execution plans.
• Clearly identify constraints and needed trade‑offs and get ahead of risks.
• Act as a change agent, fostering operational excellence by driving organizational transformation and cultivating a high‑performance ecosystem through AI‑first processes that facilitate execution and delivery.
• Leverage in‑house built and emerging AI tools to bring visibility into the program ecosystem.
• Serve as a strategic partner to executive leadership, influencing product roadmaps, championing critical technical initiatives, and driving organizational change across cross‑functional teams.
• Mentor and coach other TPMs by facilitating knowledge sharing, providing guidance on complex program execution, and guiding the adoption of best practices.

Requirements

• Proactive, self‑driven, and thrive in ambiguity; able to drive teams toward clarity in complex environments.
• Strong track record of driving complex cross‑functional initiatives.
• Excellent oral and written communication with a strong ability to lead with influence and partner with executive stakeholders across multiple organizations to ensure alignment, mitigate risks, manage competing priorities, and allocate resources.
• Exhibit independent, critical thinking to navigate through ambiguity from a vague problem to a detailed solution with passion for hands‑on contribution.
• Self‑motivated and proactive with a proven ability to adapt well in a fast‑paced tech company and collaborate closely with teams on different operating cadences.
• Extensive experience and proficient understanding of standard Agile and Software Development Lifecycle and program management tools including Confluence, Jira, and Smartsheet.