Staff Technical Product Manager-Connected Vehicle Services & Tools

About the role

The Utilities & Tools team builds scalable digital products that provide horizontal support across Scout Motors. This role will be remote.

Responsibilities

• Own the roadmap and strategy for several interconnected service areas, including:

  • Charging Management
  • Subscriptions
  • App-to-Vehicle Commands

• Partner with service providers and internal teams to ensure the customer experience is consistent across home and public charging contexts.

• Define and prioritize the internal administrative tools required to operate and support these functions at scale.

• Shape how these capabilities are surfaced, orchestrated, and delivered to the applications and operators who depend on them.

• Partner closely with a range of business, technical, and non-technical stakeholders both internally and externally. Influence architecture and integration decisions without direct authority.

• Influence architecture and integration decisions without direct authority. Identify, communicate, and actively manage risk associated with complex cross-organizational interdependencies, adjusting scope and sequencing to keep customer outcomes on track.

Requirements

• 7+ years of product management experience, with relevant exposure to connected vehicle services, IoT platforms, or related domains.

• Background in building SaaS operations tools and services designed for scale is strongly preferred.

• Comfort navigating products at varying stages of maturity.

• Familiarity with modern connected vehicle and backend service concepts, including: Vehicle-to-cloud architectures and wireless command patterns, Over-the-air update and remote function delivery concepts, Plug-and-charge standards and EV charging network interoperability, API and SDK design principles for services consumed by multiple internal teams, Integration patterns with third-party providers, including charging networks and payments platforms, Operational considerations for services that handle customer and payment data responsibly.

Qualifications

• Strong product judgment and the ability to develop pragmatic solutions to ambiguous, multi-system problems.

• Equal comfort thinking about backend service design and the downstream customer experiences those services enable.

• The ability to actively manage risk associated with complex cross-organizational interdependencies, including those with limited visibility into delivery timelines.

• A flexible mindset and the ability to move fluidly between early-stage discovery work and scaling in-flight services.

• Scrappy and resourceful, with a strong bias toward action across both 0-to-1 and 1-to-N stages.

• Clear written and verbal communication, with the ability to align senior stakeholders and partner organizations around a shared direction.

Skills

• Fluent enough in these domains to make sound architectural tradeoffs, push back on technical decisions when warranted, and earn the trust of senior engineers.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans.

• 401(k) program with: An employer match and immediate vesting.

• Generous Paid Time Off including: 20 days planned PTO, as accrued, 40 hours of unplanned PTO and 14 company or floating holidays, annually.

• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.

• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave.

Pay

Initial base salary range = $140,000.00 - $170,000.00

Schedule

This role will be remote.