Staff Systems Engineer – Federal

About the role

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

This role will require 2-3 days in the office at our San Diego, CA OR Kirkland, WA Office Location. Note that this position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards), and due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

Responsibilities

• Build software tools to automate deployment and testing of compute infrastructure
• Scale critical services to support customer growth
• Apply test-driven development principles and help us move closer to our goal of continuous delivery
• Research and implement new open-source and commercial tools, technologies and methodologies
• Collaborate with peer teams who have built world class networking and orchestration solutions

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 8+ years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or equivalent work experience
• Familiarity with OpenStack
• A strong background in programming with Python
• A strong background in Linux systems architecture and engineering
• Experience managing infrastructure as code with terraform
• Experience with applying a configuration management platform such as Puppet at scale
• Understanding of core concepts around Kubernetes and Docker
• Prior experience in software development or release management is highly desirable
• Familiarity with virtualization and cloud infrastructure technologies

Pay and Benefits

For positions in this location, we offer a base pay of $163,600 – $286,300, plus equity (when applicable), variable/incentive compensation and benefits. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.