Staff Scheduler, Correctional Health Services

About the Role

The Staff Scheduler, under the direction of the Director of Operations, ensures optimal staffing within correctional facilities by scheduling and reassigning medical and ancillary staff. This role involves tracking facility staffing, redistributing staff to meet demand, managing communications for the Operations Office, and enforcing scheduling policies. The Division of Correctional Health Services (CHS) provides comprehensive mental health care, including specialty housing units, 24-hour psychiatric services, creative arts programming, DBT training, substance use treatment, and re-entry services.

Responsibilities

• Generates accurate schedules for medical and ancillary staff.
• Distributes overtime assignments equitably.
• Ensures each facility is staffed correctly according to the staffing matrix for each tour and day.
• Confirms and posts schedules for facility staff visibility.
• Enforces rules and scheduling policies.
• Supports multiple facilities or parallel schedules.
• Reassigns staff or schedules temporary staff to cover absences or increased demand.
• Answers phones, maintains a sick call log, and pages staff as needed.
• Provides reports as required.
• Performs other duties as assigned.

Working Conditions

This role operates in a normal correctional health environment at assigned facilities.

Schedule

• Tuesday, Wednesday, and Thursday: 2:00 PM to 10:00 PM
• Saturday and Sunday: 6:00 AM to 2:00 PM

Location: 201 Construction Way, Astoria, NY 11105