Staff Scheduler

Overview

The Scheduler at NeuroPsychiatric Hospitals provides administrative support within the hospital, focusing on the nursing team, patients, medical staff, and executive staff. This role ensures that monthly nursing schedules are set up and completed to deliver the highest quality, patient-centered care. With locations in Indiana, Michigan, Texas, and Arizona, NPH is expanding its unique model of care across the U.S. Join us to make a lasting difference in the lives of patients and families every day.

Responsibilities

• Schedules aides and nurses using a monthly schedule, which is released at least 30 days in advance.
• Takes staff call-offs and maintains the call-off log.
• Works with the DON and CEO to ensure correct coverage is in place at all times.
• Acts as a liaison between clinical floor staff and administration regarding staffing, supplies, and education.
• Affords assistance in orienting new nursing aide staff and completing competency packets during General Orientation.
• Contacts various hospital departments to change schedules, arrange for patient transportation, unit cleaning, or equipment repair, and to order medications, physical therapy, supplies, etc.
• Performs related clerical duties such as filing, photocopying, running errands, completing patient census forms, ordering stationary and pens, fax machine, etc., if applicable.
• Observes and supports hospital policy, mission statement, and vision.
• Supports and enforces infection-control policies and procedures.
• Contributes to the collection and evaluation of data for the nursing Quality Review Program.
• Contributes to Performance Improvement activities.
• Maintains a professional approach with confidentiality.
• Assures protection and privacy of health information as attained through written, electronic, or oral disclosures.

Qualifications

• A High School Diploma or GED is required.
• A minimum of 1 year of scheduling experience is required, preferably in a healthcare setting.
• Experience in behavioral health or acute care settings is preferred.
• Previous experience with a scheduling tool, such as Shift Hound or SmartForce, is a plus.
• Availability to respond to staffing emergencies, including after-hours, holidays, and weekends, as needed.
• Excellent verbal and written communication skills are essential.