Staff Program Manager, Trust & Safety
Ladders · United States · 6 days ago
RemoteRemoteInformation Technology$151k–$200k/yrFull-time
Responsibilities
- Manage Trust & Safety programs to enhance user safety
- Collaborate with cross-functional teams to identify risks
- Use data-driven approaches to evaluate program success
- Research industry best practices and emerging risks
- Implement compliance initiatives across various products
Qualifications
- 5+ years in Trust & Safety operations or relevant roles
- Knowledge of content moderation systems and policy implementation
- Experience with metrics and reporting for performance improvement
- Analytical skills to enhance Trust & Safety frameworks
- A strong grasp of online safety issues like privacy and fraud
- An excellent communication skills and team collaboration experience
Benefits
- Performance-based bonus plans for eligible employees
- Comprehensive medical, dental, and vision coverage
- Budget for annual professional development
- Quarterly well-being stipend
- Significant paid parental leave
- Employee referral bonuses