Staff Program Manager, Trust & Safety
Ladders · United States · 2 days ago
RemoteRemoteInformation Technology$115k–$153k/yrFull-time
Responsibilities
- Manage key Trust & Safety programs to enhance user safety
- Collaborate with cross-functional teams to identify and mitigate safety risks
- Apply data-driven frameworks to evaluate program effectiveness
- Stay updated on industry best practices and emerging risks
- Design and implement strategic safety programs at scale
Qualifications
- 5+ years of experience in Trust & Safety operations or a related role
- Familiarity with content moderation ecosystems and policy implementation standards
- Experience using metrics and dashboards for trend analysis and outcome improvement
- Strong understanding of data privacy, misinformation, and online fraud issues
- Excellent analytical and problem-solving skills with strong communication abilities
Benefits
- Generous performance-based bonus plans for all eligible employees
- Rich medical, dental, and vision coverage
- Rich retirement contributions with immediate vesting
- Rich quarterly all-company wellness days for team relaxation
- Annual professional development budget to advance career skills