Staff Program Manager

About The Team

Anduril’s Rocket Motor Systems division is seeking a Director of Programs to join our team. The Rocket Motor Systems group designs, develops, and manufactures next-generation solid rocket motors for defense and space applications at Anduril.

About The Job

• Serve as the lead point of contact for key defense accounts focused on Rocket Motor Systems, establishing and nurturing strong, enduring relationships with military leadership, program offices, and operational end-users.
• Develop a deep understanding of client mission objectives, operational environments, and strategic priorities to proactively identify and position Anduril's Rocket Motor Systems.
• Navigate complex government procurement processes, contracting mechanisms (e.g., DIU, SBIR, OTA), and funding cycles to ensure successful program execution and growth.
• Champion client needs internally, collaborating closely with Anduril's Engineering, Product, and Integration teams to inform product roadmap and ensure timely, high-quality solution delivery.
• Serve as the primary point of contact for assigned clients, managing day-to-day communications, operational requests, and urgent support needs related to Rocket Motor systems.
• Address client inquiries promptly and effectively, providing direct solutions or coordinating with internal technical support, engineering, and logistics teams for rapid resolution of issues.
• Track and document all client interactions, support tickets, and operational feedback in the CRM system (e.g., Salesforce) with meticulous detail.
• Ensure clients receive timely updates on product enhancements, revisions, and relevant technical documentation.
• Drive the successful adoption and integration of Anduril's Rocket Motor systems into client operations, demonstrating clear mission value and operational superiority.
• Identify and cultivate opportunities for expansion within existing accounts, including upselling new features, capabilities, cross-selling adjacent Anduril technologies, and securing follow-on contracts.
• Develop comprehensive account plans, sales strategies, and proposals that align with client requirements and Anduril's strategic objectives.
• Conduct compelling technical demonstrations, presentations, and product briefings to diverse audiences, from technical specialists to general officers.
• Coordinate the scheduling and logistics for product demonstrations, training sessions, and field support visits with clients and internal teams.
• Monitor the operational status and usage data of deployed Rocket Motor systems, proactively identifying potential issues or areas for improvement in coordination with technical teams.
• Process and track client orders for system upgrades, spare parts, consumables, and additional training modules.
• Facilitate contract renewals by ensuring all terms and conditions of current agreements are met and documented.
• Prepare and deliver routine operational status reports, usage metrics, and support summaries to clients and internal stakeholders.
• Act as the liaison between client operational teams and Anduril's internal engineering, product, and field support teams to ensure client requirements are accurately relayed and understood for immediate action.
• Troubleshoot basic technical issues on-site or remotely, escalating complex problems to the appropriate technical experts.
• Aid in identifying and documenting client needs for future product features based on immediate operational feedback.
• Forecast and track key account metrics, including revenue targets, program milestones, and operational deployment success.
• Provide regular, insightful reports to internal leadership on account status, strategic opportunities, competitive landscape, and challenges.
• Manage contract negotiations, ensuring favorable terms that support long-term partnerships and Anduril's business goals.

Required Qualifications

• Bachelor's degree in a technical field (e.g., Engineering, Computer Science), Business Administration, or a related discipline.
• 8-10+ years of progressive experience in program/project management, sales, or business development within the defense, aerospace, or government contracting sector.
• Experience with military operations, rocket motor systems, missile, ballistics, or complex technical product support is highly preferred.
• Active Secret or Top Secret security clearance, or the ability to obtain and maintain one, is required.
• Demonstrated ability to manage multiple tasks, prioritize effectively, and maintain exceptional attention to detail in a fast-paced environment.
• Prioritizing military experience, especially in an operational or procurement role related to advanced systems, is a significant advantage.

Skills & Competencies

• Exceptional verbal and written communication skills, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong strategic thinking and problem-solving abilities, with a capacity to connect client needs to innovative technical solutions.
• Proficiency in using CRM software (e.g., Salesforce) for documentation, tracking, and reporting. Includes program management tools.
• Ability to coordinate logistics, schedules, and resources efficiently.
• Highly responsive, proactive, and client-focused with a strong sense of urgency.
• Demonstrated ability to negotiate effectively, manage multiple priorities, and thrive in a fast-paced, high-stakes environment.
• Relentless commitment to supporting national security missions and delivering operational excellence.
• A deep sense of mission and commitment to strengthening national security through technological innovation.