Staff Product Manager, Synchronizer API

Founded in 2017, headquartered in San Francisco, CA. Series C funding of $177M, 200+ employees. Trusted by tens of thousands of providers and hundreds of health‑tech developers.

About the role

Synchronizer is NexHealth’s unified API platform. One integration gives developers real‑time read and write access to patient records, scheduling, insurance eligibility, ledger payments, forms, and clinical data across 15+ practice management systems. It powers hundreds of healthtech companies across 10,000+ connected practice locations. Synchronizer is mission‑critical infrastructure for our customers — reliability, data fidelity, and developer experience are the product.

We’re looking for a product leader to own Synchronizer: its strategy, roadmap, and outcomes, from the sync engine that talks to each PMS to the endpoints, webhooks, docs, and sandbox developers build on. You’ll influence which systems and data models we support next, how we meet enterprise‑grade reliability expectations, and how we make integration fast for the next thousand developers. Your north star is product excellence: a platform developers trust enough to build their business on.

You’ll work closely with a dedicated engineering team, our integrations and data teams, and the Sales, Solutions, Partnerships, and Support teams who serve API customers every day.

Why now

We’re in Step 3 of NexHealth’s growth journey — scaling our platform and operations. We’re not hiring you to optimize revenue; we’re hiring you to build the best products possible.

How Nexers work

• Ownership: End‑to‑end accountability from idea to adoption.
• First Principles Thinking: Simplifies complexity into clear execution.
• Execute and Deliver: Fast cycles, no fluff.
• Raise the Bar: Constantly questions what “great” should be.
• Company First Mentality: Focused on mission, not ego.
• Architects of Scale: Designs for today, builds for long‑term.

You might thrive here if

• You believe a great product is the best growth strategy.
• You’ve built at scale, not just prototypes.
• You care about outcomes, not vanity delivery.
• You move faster with less structure — and create your own clarity.
• You want to help shape the future of healthcare infrastructure.

What success looks like

• You make the product objectively better for our users every week. Developers love building on NexHealth.
• Systems are simple, elegant, and scale as the business grows.
• MVPs are launched weekly, not quarterly.
• Roadmaps reflect user pain and opportunity — not politics or revenue goals.
• You raise the bar for how the product is done at NexHealth.
• You bring clarity to complex product areas and elevate cross‑functional execution.

Responsibilities

• Own the Synchronizer strategy and roadmap. Set the multi‑year vision for our unified API and decide what to build across new PMS integrations, data domains, endpoints, and platform capabilities.
• Design and build exceptional end‑to‑end user experiences — from backend architecture to delivery mechanisms and UI layers.
• Partner with Design and Engineering through tight, fast build cycles.
• Make reliability and data fidelity first‑class product features. Define and own platform metrics such as sync latency, write‑back success rate, uptime, and error rates. Work with Engineering on SLAs, observability, and incident learnings that enterprise customers can rely on.
• Embed with Sales, Customer Success, and GTM teams to support launch, pricing and packaging, adoption, and feedback loops.
• Partner with integrations and partnerships teams to prioritize new systems and deepen coverage on existing ones, balancing technical constraints, vendor relationships, and customer demand.
• Make HIPAA, data privacy, and security requirements part of how the product