Staff Product Manager, OpenTelemetry | US | Remote

About the role

For our client, we are seeking a Staff Product Manager, OpenTelemetry to join the team of a leader in the Technical Services space. This role will own the strategy and execution for a critical telemetry experience that helps enterprise customers implement, configure, and scale observability solutions. The ideal candidate will partner closely with engineering, customer-facing teams, and internal stakeholders to reduce setup friction, improve troubleshooting, and drive measurable adoption. This is a highly cross-functional product leadership opportunity focused on complex B2B workflows, cloud-native deployment challenges, and data-informed decision-making. Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Define the vision and strategy for the telemetry journey
• Create user-friendly experiences for implementation and configuration
• Identify and resolve common setup and telemetry issues
• Establish success criteria for the telemetry experience
• Use data to prioritize investments and track outcomes
• Collaborate with teams to ensure seamless telemetry activation
• Develop market strategies and product narratives to drive customer demand

Qualifications

• 5+ years of Product Management experience in complex B2B domains
• Strong track record of strategy and execution across multiple teams
• Solid understanding of OpenTelemetry, including SDKs and telemetry context
• Experience with instrumentation systems, agents, and telemetry collectors
• Knowledge of deployment challenges in Kubernetes and cloud environments
• Ability to create clear onboarding and troubleshooting workflows
• Proficient in utilizing customer research and data for decision-making

Benefits

• Fully remote work opportunity
• Participation in Restricted Stock Units (RSUs) for shared success
• Collaborative environment with globally distributed teams
• Utilization of AI tools to enhance product development and customer research

Pay

$208,602 – $250,322 annually

Schedule

Flexible working hours within US EST