Jobs · Marketing

Staff Product Manager, OpenTelemetry | US | Remote

Grafana Labs · United States · 1 mo ago
RemoteRemoteMarketing$209k–$250k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, scam warning, navigation, etc. Must preserve all substantive info. We need to parse the posting: It includes company description, then "About Product Management", then "The Opportunity", then "Your Scope Will Include", then "What You’ll Be Doing", then "What Makes You a Great Fit", then "Bonus Points", then compensation, then "Why You’ll Thrive At Grafana Labs" with bullet points. We need to map to sections: Possibly "About the role" (company description and role overview), "Responsibilities" (What You'll Be Doing), "Requirements" (What Makes You a Great Fit + maybe Bonus Points?), "Qualifications" maybe same as Requirements? But we should not duplicate. The instruction: prefer few substantive sections over many thin ones. So we can combine. We need to include Pay section because compensation range given. Benefits: mention RSUs, remote, global culture, annual leave 30 days, 3 shutdown days. Also mention 100% remote, global culture etc. So Benefits section. Schedule: maybe not given explicitly; only mention fully remote, US EST consideration. Not a schedule like hours. So we may omit Schedule if no specific schedule. We need to avoid filler like "commensurate with experience". Not present. We need to output only HTML fragment, no markdown fences. Let's craft:

About the role

... company description and role overview ...

But we must not repeat job title. The role is Staff Product Manager for OpenTelemetry Experience. We can include description without repeating title as heading. We need to preserve all substantive info. Let's extract key paragraphs. Company description: first paragraph about Grafana Labs, then "We are a 100% remote company..." etc. Also "Learn more at grafana.com..." but that's navigation? Might be considered boilerplate? It's a link but maybe keep as part of about. However instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Learn more at grafana.com and follow us on LinkedIn and X." is like a call to action but not necessarily boilerplate; it's promotional. Might keep? It's not essential but could be considered navigation. Safer to omit? The instruction says remove navigation. That line is like a link to learn more and follow socials. Could be considered navigation. I'd omit. Then "We’re scaling fast..." paragraph about culture. Then "About Product Management" heading (but we shouldn't duplicate heading as h3? Actually we can treat that as part of About the role content). We'll incorporate. Then "The Opportunity" etc. We need to structure. Let's create sections: About the role: includes company overview, mission, remote culture, product management context. Responsibilities: "What You’ll Be Doing" bullet list. Requirements/Qualifications: "What Makes You a Great Fit" plus maybe "Bonus Points". Could combine into Requirements. Benefits: RSUs, remote, global culture, annual leave 30 days, 3 shutdown days, innovation-driven, transparent communication, empowered teams, career growth pathways, approachable leadership, passionate people, in-person onboarding, balance is key. Pay: compensation range. We should not include Schedule. Let's craft HTML. We need to use
  • for any list of duties/requirements/benefits. Thus for responsibilities we list each bullet as
  • . For requirements we list each bullet. For benefits we list each bullet. We need to preserve all substantive info; not invent or summarize away detail. So we need to keep specifics like "5+ years of Product Management experience..." etc. Let's extract responsibilities bullets from "What You’ll Be Doing": - Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions - Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require - Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry - Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey - Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion - Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation - Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. - Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience - Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions That's a lot; we keep as list. Requirements bullets from "What Makes You a Great Fit": - 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain - Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority - Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions - Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure - An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments - Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences - A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes - Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points bullets: - Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem - Experience with automatic instrumentation, eBPF, or runtime-based instrumentation - Firsthand experience as an SRE, platform engineer, developer, or observability practitioner - Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale We could combine Requirements and Bonus Points into a single Requirements section, but maybe better to have Requirements (mandatory) and Preferred Qualifications (Bonus Points). However instruction: prefer few substantive sections over many thin ones. Could combine all into one Requirements section, but we need to differentiate? Not required. We'll just have one Requirements section containing both sets. Benefits bullets from "Why You’ll Thrive At Grafana Labs": - 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. - Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. - Transparent Communication – Expect open decision-making and regular company-wide updates. - Innovation-Driven – Autonomy and support to ship great work and try new things. - Open Source Roots – Built on community-driven values that shape how we work. - Empowered Teams – High trust, low ego culture that values outcomes over optics. - Career Growth Pathways – Defined opportunities to grow and develop your career. - Approachable Leadership – Transparent execs who are involved, visible, and human. - Passionate People – Join a team of smart, supportive folks who care deeply about what they do. - In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. - Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Also mention RSUs: "All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success." That's a benefit. Also mention compensation range in Pay section. We need to ensure we don't include boilerplate like EEO etc. At the end there is EEO paragraph; we must remove. Also remove "Learn more at grafana.com and follow us on LinkedIn and X." maybe considered navigation; we can drop. Also remove "We are a 100% remote company with team members across 40+ countries, backed by leading investors ..." that's part of about; keep. Now craft HTML. We'll start with

    About the role

    then a

    containing company description and role overview. We need to include the description: "Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X." We may drop the last sentence as navigation. Keep rest. Then "We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the US EST." Keep. Then "About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers." Keep. Now responsibilities list. Then requirements list (including bonus points). Then benefits list (including RSUs, remote culture etc). Then pay section:

    Pay

    In the United States, the base compensation range for this role is $208,602- $250,322. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership

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