Staff Product Manager - Buyer Experience

Responsibilities

• Define and execute the product vision, strategy, and roadmap for buyer experiences across web and mobile applications.
• Lead product discovery efforts to identify customer pain points and uncover new opportunities.
• Develop and prioritize initiatives that improve personalization and customization throughout the shopping experience.
• Design, execute, and analyze product experiments to validate hypotheses and optimize customer outcomes.
• Partner cross-functionally with Engineering, Design, Research, Analytics, Legal, and business stakeholders to deliver high-impact solutions.
• Career coordination product development across multiple platforms while maintaining a unified product strategy.
• Establish product success metrics and measurement frameworks in areas where KPIs are still evolving.
• Communicate product strategy, priorities, and progress effectively to leadership and cross-functional teams.
• Adapt product plans as priorities evolve while maintaining focus on delivering customer value.

Qualifications

• 5+ years of product management experience with a proven track record leading complex, ambiguous product initiatives.
• Experience building consumer-facing digital products, preferably within e-commerce, marketplace, retail, or similar customer-centric platforms.
• Strong background in product discovery, customer research, and data-informed decision making.
• Experience designing, executing, and evaluating A/B tests and experimentation strategies.
• Demonstrated success delivering products across both web and mobile platforms (iOS and Android).
• Excellent cross-functional leadership skills with the ability to influence teams without direct authority.
• Experience defining product strategy, roadmaps, and success metrics in emerging or undefined product areas.
• Exceptional written and verbal communication skills, including creating product requirements, strategic documentation, and executive presentations.
• Ability to thrive in fast-paced environments with changing priorities and evolving business needs.