Jobs · Management · Massachusetts

Staff Product Manager, Buyer Experience

Xometry · Waltham, MA · 6 days ago
HybridManagement$180k–$207k/yrFull-time

How You'll Contribute

  • Buyer Ecosystem Growth
    • Own the session to quote conversion funnel end to end
    • Run rapid, structured experiments on landing pages, CTAs, signup and file upload flows, and use the results to drive measurable lifts in new buyer signup and conversion rates
  • User Research and Insights
    • Champion the needs of buyers across the team
    • Gather feedback directly from users through interviews, surveys, and usage data
    • Connect those insights to roadmap priorities and measurable business outcomes
  • Problem Discovery
    • Proactively identify and define new problem spaces across the buyer lifecycle, including new buyer onboarding and marketplace breadth and depth
    • Drive execution on existing commitments with incomplete information
  • Product Strategy and Roadmap
    • Define and own the product strategy
    • Set a 6-12 month forward-looking roadmap, with clear outcomes and milestones you present to technical and non-technical audiences
  • Data-Driven Decisions and Accountability
    • Set desired outcomes and define KPIs for each initiative you run
    • Monitor results closely and adjust priorities in real time
    • Synthesize findings into clear narratives for technical and non-technical audiences alike
  • Cross-Functional Collaboration and Enablement
    • Secure alignment across engineering, design, data science, category management and marketing
    • Drive adoption of new capabilities through rollout strategy, in-app education, and customer communication
  • Build and Ship with AI Agents
    • Operate spec-first
    • Translate your experimentation roadmap into structured, machine-executable specs that AI agents (Claude, Cursor) can build against
    • Work hand-in-hand with marketing, design, engineering and product analytics to prototype, validate, and ship statistically sound changes fast

    What You'll Bring to Xometry

    • 8+ years of experience in product management, including direct ownership of a two-sided marketplace or platform product
    • AI-native, with hands-on fluency in tools like Claude and Cursor, and a track record of using them to compress the path from idea to validated, shipped product change
    • Strong strategic and analytical skills, with a systems-thinking approach to managing complexity and trade-offs across multiple product areas
    • Comfort making decisions under ambiguity, translating a loosely defined problem into a testable hypothesis and a plan
    • Strong communication and influence skills, with the ability to align senior leadership and cross-functional partners without direct authority
    • Proven ability to drive change within a fast-paced, scaling organization
    • Bachelor's degree in Business, Computer Science, Engineering, or a related field

    Signals We Look For

    • You can walk through a specific test you ran on a landing page, CTA, or signup flow: the hypothesis, the result, and what you would change if you ran it again
    • You have redesigned an onboarding or signup flow and can point to the before and after conversion numbers, not just the shipped feature
    • You have worked in a marketplace or platform business and understand why both sides of the transaction need to trust the product before they commit
    • You have shipped an ML or AI powered feature into a complex onboarding flow with multiple user segments or tiers
    • You have a point of view on manufacturing, supply chain, or logistics, or you can show how you learn unfamiliar operational domains fast

    Pace

    • This is a startup pace inside a public company
    • You will be given a metric and an open problem, not a scoped project plan
    • You will be expected to quickly move from hypothesis to shipped test

    Pay

    The estimated base salary range for new hires into this role is $180,000 - 207,000 annually + bonus depending on factors such as job-related skills, relevant experience, and location.

    Benefits

    • Xometry offers a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

    Equal Opportunity Employer

    Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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